Regional People Operations Specialist

Stord; Hebron Estates (KY); On-site; USD 55,000 - 85,000; Full time

Job summary

Stord is seeking a People Administrator to manage hourly labor headcount and FTE across regional sites. You will partner with Operations, HR, and staffing vendors to ensure accurate attendance, delivery and compliance while supporting workforce planning in a dynamic environment.

The role requires on-site presence at the Home Site with occasional travel, a strong HR foundation, and the ability to handle confidential information and complex scheduling. Growth and scale are core to this opportunity.

Qualifications

• High school diploma or equivalent.
• 1+ years in a fast-paced, customer-oriented environment (ops, admin, HR, or related).
• Strong organization and prioritization skills with high attention to detail.
• Excellent customer service and discretion; able to handle confidential information.
• Clear written and verbal communication; comfortable presenting to groups.
• Proficiency with Microsoft Office, Google Workspace, and company communication tools.

Responsibilities

• Monitor headcount across region to align staffing with volume and SLA targets.
• Track hires and cancellations; rebalance labor across sites based on forecast.
• Maintain regional demand tracking tools and dashboards for leadership decisions.
• Collaborate with staffing vendors and MSPs to review performance and compliance.
• Prepare daily/weekly site rollups, audits, and quality of hire reports.
• Ensure compliance with state/local labor regulations and safety guidelines.

Skills

Organization & Prioritization

Customer service & discretion

Communication (written & verbal)

Data entry & reporting

Attention to detail

Public speaking or presenting

Education

High school diploma or equivalent

Bachelor’s degree preferred in HR or related field

Tools

Workday

Microsoft Office

Google Workspace

Job description

Stord is seeking a People Administrator to manage hourly labor headcount and FTE across regional sites. You will partner with Operations, HR, and staffing vendors to ensure accurate attendance, delivery and compliance while supporting workforce planning in a dynamic environment.

The role requires on-site presence at the Home Site with occasional travel, a strong HR foundation, and the ability to handle confidential information and complex scheduling. Growth and scale are core to this opportunity.