Regional Partner & Clinic Leadership Coach

Platinum-Dental-Services; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Platinum Dental Services seeks an experienced Regional Partner to lead and support a portfolio of dental practices across the Phoenix area. This field-based leadership role focuses on developing people, improving performance, and building strong relationships with Doctors and Office Leaders.

You will oversee operational, financial, and cultural performance, coach leaders, use data to drive decisions, and ensure exceptional patient experience and growth. Travel across the region is required.

Qualifications

• Experience leading multi-site dental practices.
• Strong coaching and leadership skills.
• Comfort with data‑driven decision making.
• Willingness to travel and manage field-based operations.

Responsibilities

• Build capable Office Leaders to run practices independently.
• Provide ongoing coaching and development to leaders and teams.
• Conduct weekly performance and accountability conversations.
• Lead training initiatives to empower leaders to coach their teams.
• Support promoted or transitioning leaders with hands-on and remote coaching.
• Foster a culture of accountability, recognition, communication, and continuous improvement.
• Build trusted relationships with Doctors across the region.
• Coach Doctors on production, diagnosis, patient communication, and performance.
• Use data trends to identify opportunities and guide conversations.
• Create actionable plans when a practice underperforms.
• Oversee financial and operational performance across practices.
• Review KPIs and financial reports to identify trends and opportunities.
• Coach practices toward production, profitability, collections, hygiene, and operations.
• Partner to manage expenses including labs and supplies.
• Identify gaps and devise improvement plans.
• Monitor daily office performance whether on-site or remote.
• Coach teams on patient experience and sales processes.
• Help teams communicate treatment options and financing to patients.
• Ensure consistent patient financing presentations.
• Identify opportunities in the patient journey and coach teams to improve.
• Strengthen patient care as the foundation for growth.
• Help Office Leaders recruit and develop high-performing teams.
• Coach leaders in performance management, conflict resolution, onboarding, and development.
• Address performance concerns promptly and professionally.
• Partner with leadership when extra support is needed.
• Promote open communication, teamwork, accountability, and a positive culture.
• Monitor hygiene performance and support reappointment rates.
• Optimize specialty scheduling and referrals.
• Strengthen relationships between general and specialty providers.

Skills

Coaching

Leadership

Data‑driven

Communication

Multi-site leadership

Relationship building

Performance management

Staff development

Tools

Open Dental

DOMO

Axle

Reporting systems

Job description

Platinum Dental Services seeks an experienced Regional Partner to lead and support a portfolio of dental practices across the Phoenix area. This field-based leadership role focuses on developing people, improving performance, and building strong relationships with Doctors and Office Leaders.

You will oversee operational, financial, and cultural performance, coach leaders, use data to drive decisions, and ensure exceptional patient experience and growth. Travel across the region is required.