Regional Operations Specialist

Jobtailor; Concord (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor in California seeks an experienced administrator to lead community management and ensure regulatory compliance. You will oversee the residents, staff, financial assets, and overall operations while representing the property with agencies and the public.

You will guide marketing and census initiatives to meet company goals, while maintaining high levels of resident care and satisfaction.

Qualifications

• RCFE Administrator Certificate required.
• Two years of college required.
• Three years of experience providing residential care to the elderly.
• Experience with RealPage/Leasing, YGL and ADP or HRIS preferred.

Responsibilities

• Direct overall management and control of community activities and programs.
• Represent the property with outside and government agencies.
• Participate in government surveys and execute plans of correction when required.
• Promote the property positively and communicate organizational values to residents and visitors.
• Coach Community Directors to meet company expectations in financial management, service, and staff relations.
• Guide marketing and sales to meet census goals while ensuring appropriate level of care.

Education

Two years of college

RCFE Administrator Certificate

Tools

RealPage Accounting and Leasing & Rents

YGL (You've Got Leads)

ADP or HRIS

Job description

Responsibilities

• Assume the administrative authority, responsibility and accountability of directing the overall management and control of the activities and programs of the Community, its residents, its employees, and financial assets


• Represent the property in dealing with outside agencies, including governmental agencies


• Participate in property surveys (inspections) made by authorized government agencies including developing and executing plans of correction when required


• Promote the property in a positive manner and effectively communicate the organization's values to residents, visitors, team members and the greater community at large


• Coach and direct Community Directors to meet the expectations and requirements of the Company including financial management, excellent service, and team member relations


• Guide and lead marketing and sales efforts to meet or exceed targeted census goals in a timely manner and in alignment with Company expectations, procedures, and regulatory requirements including the appropriate level of care

Requirements

• RCFE Administrator Certificate


• Two years of college required


• Three years of experience providing residential care to the elderly


• Prior working experience with reporting and data in RealPage Accounting and Leasing & Rents, Youve Got Leads (YGL), and ADP or other HRIS is preferred

Core Competencies

Demonstrates strong leadership in community management, financial oversight, and regulatory compliance while effectively promoting organizational values and achieving targeted goals in resident care and satisfaction.

Certifications & Qualifications

• RCFE Administrator Certificate