Regional Operations Manager, Veterinary

Blue River PetCare; Chicago (IL); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA

Retirement plan

Paid time off

Paid holidays

Life and disability insurance

Employee Assistance Program

Annual discretionary bonus

Job summary

Blue River PetCare is seeking a Regional Operations Manager to oversee day-to-day operations across 15+ veterinary hospitals and support current clinics and future acquisitions. The role requires extensive travel and close collaboration with local practice managers, veterinarians, and corporate leadership.

The ideal candidate has veterinary management and multi-unit leadership experience, strong financial acumen, and a track record of improving profitability while maintaining high patient care

Qualifications

• Three years of veterinary management experience.
• Two years of multi-unit management experience.
• Experience managing profit and loss and delivering financial results.
• Ability to travel 75% via car/plane.
• Strong communication and organizational skills.

Responsibilities

• Supervises operations of 15+ Blue River PetCare hospitals with goals of revenue and profit growth.
• Collaborates with local management and veterinarians to ensure high patient care standards.
• Acts as liaison between hospitals and Blue River management, reporting findings and recommendations.
• Provides staffing support in inventory, scheduling, compliance, training, recruiting, and retention.
• Ensures compliance with OSHA, DEA, AVMA and local regulations.
• Coaches managers on revenue, expenses, staffing, and inventory management.
• Fosters a positive, productive work environment at clinics.
• Partners with HR on employee relations and best practices.
• Supports capital expenditures and vendor considerations with corporate operations.

Skills

Financial acumen

Organizational skills

Communication skills

MS Office

AVMA ethics knowledge

DEA/OSHA regulations

Employment law awareness

Education

Bachelor’s degree preferred

Tools

Practice management software

Microsoft Office

Job description

We’re proud to announce that Blue River PetCare is a certified Great Place To Work!Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We take pride in adding team members who share our commitment to supporting the veterinary industry and clinics within Blue River PetCare. In addition to robust benefits, we offer a welcoming culture and ability to develop a career that grows alongside the company.This team member must have prior multisite veterinary operations leadership experience, and be able to travel 75% via car/plane.The Regional Operations Manager will support local practice management with the general day-to-day operations for current clinics and any future acquisitions.Essential Duties and Responsibilities:Supervises operations of 15+ Blue River PetCare hospitals with goal of generating revenue and profit growth.Works with local management team and veterinarians to ensure a high standard of patient care is being practiced.Acts as liaison between hospitals and Blue River management, reporting visit findings and offering recommendations on how to improve profitability.Provides staffing support in the areas of inventory, scheduling, compliance, training, recruiting, and best retention practices when necessary.Ensures Hospital is compliant with OSHA, DEA, AVMA and other local regulations.Maintains proficiencies on Blue River PetCare platforms and remain current on all policies.Coaches local management team on managing revenue & expenses, how to staff and schedule appropriately, management of inventory levels and pricing, along with other administrative functions.Fosters a positive and productive work environment at local clinics.Recruiting, onboarding, and training of practice managers.Partners with Human Resources team on employee relations, compliance, issue mitigation and best practices.Partners with corporate operations on capital expenditures, liability issues, and vendor considerations.Perform duties of practice manager for hospitals as needed.Other duties and projects as assigned.RequirementsEducationBachelor’s degree highly preferred.Basic QualificationsThree years of veterinary management AND two years of multi-unit management experience required.Experience managing profit and loss statement and delivering positive financial results required.Highly motivated self-starter with ability to take initiative and meet deadlines.Excellent organization, attentional to detail, and written/verbal communication skills.Ability to manage multiple tasks and projects in a timely manner.Must maintain strict confidentiality regarding personnel information.Physical RequirementsMust be able to travel to clinics as needed.Must be licensed and able to operate motor vehicle and travel via automobile or air.Position requires both stationary sitting and to be on feet for substantial periods of time.The person in this position needs to occasionally move about clinics to access inventory, check controlled substances cabinets, and inspect grounds.The person in this position frequently communicates with Practice Managers and co-workers at the Corporate office using email and phone. Must be able to exchange clear, accurate information in these situations.Occasionally moves equipment and supplies weighing up to 50 pounds.Frequent keyboarding/use of computer for data entry.Technical SkillsMust be versed in veterinary practice management systems.Intermediate proficiency in the Microsoft Office, particularly Word, Excel, and Outlook.Knowledge of AVMA’s code of ethics.Knowledge of DEA and OSHA regulations.Must have general understanding of current employment laws.Strong financial acumen.#LI-KS1#LI-RemoteCompensation and BenefitsThe anticipated salary range for this position is $90,000-95,000 annually.In addition to base compensation, this position is eligible for the following additional compensation: annual discretionary bonus.The range displayed above reflects the minimum and maximum compensation the Company reasonably and in good faith expects to offer for this position at the time of posting. Actual compensation will be determined based on factors such as the candidate’s experience, qualifications, skills, education, certifications, internal equity, geographic location, and business needs.Eligible employees may participate in the Company’s benefits program, which include:Medical, dental, and vision insuranceHealth Savings Account and/or Flexible Spending AccountRetirement savings planPaid time offPaid leave: paid leave benefits are provided in accordance with applicable state and local laws and may vary based on the employee’s work locationPaid holidaysLife and disability insuranceEmployee Assistance ProgramAdditional voluntary benefitsBenefits and eligibility may vary based on employment status, scheduled hours, location, and the terms of the applicable plans and policies.Applications are anticipated to be accepted 30 days from posted date. The Company may extend or close the posting before or after this date based on business needs.Blue River PetCare values diversity and is committed to fostering an inclusive environment where each individual’s unique contributions are respected and supported. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, sex, sexual orientation, gender identity, disability, veteran status, or any other status protected by applicable law.