Regional Operations Manager-South Central Region

SmartRecruiters, Inc.; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Bosch is seeking a Regional Operations Manager for the South Central region to drive operational excellence across wholesale branches. You will lead customer service, sales performance, and profitability, while coaching Branch Managers and staff, implementing strategic plans, and using BI insights to improve processes.

This role requires travel up to 50%, strong leadership, and the ability to develop leaders, standardize processes, and deliver measurable improvements in service, productivity,

Qualifications

• Proven ability to coach teams, develop talent, and understand customer needs.
• Lead operations, sales performance, and profitability for a portfolio of wholesale branches.
• Develop and execute strategic plans to maximize sales growth and operational performance.

Responsibilities

• Customer-focused leader with a proven ability to coach teams, develop talent, and understand customer needs.
• Lead operations, sales performance, and profitability for a portfolio of wholesale branches within an assigned market.
• Develop and execute strategic plans to maximize sales growth and operational performance across all branches.
• Ensure consistent delivery of exceptional customer service and partner with local sales teams to drive branch traffic and strengthen dealer relationships.
• Recruit, hire, train, develop, and motivate Sales Associates, Warehouse Associates/Drivers, and Wholesale Branch Sales Managers while fostering a high-performance culture.
• Conduct regular operational audits, sales reviews, and business performance assessments using BI tools.
• Demonstrate exceptional communication, interpersonal, and leadership skills, supported by strong integrity and personal accountability.
• Utilize planning and time management to manage multiple priorities and initiatives.
• Drive leadership development initiatives across the region for future leadership opportunities.
• Analyze operational challenges and implement effective solutions to improve processes and profitability.

Skills

Leadership

Coaching

Communication

Strategic planning

Business acumen

Team management

Education

High School Diploma or equivalent

Bachelor's Degree

Tools

BI tools

Job description

Regional Operations Manager-South Central Region

• Full-time

• At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

• Let’s grow together, enjoy ourselves more, and inspire each other. Work #LikeABosch

• • Reinvent yourself: At Bosch, you will evolve.
  • Discover new directions: At Bosch, you will find your place.
  • Celebrate success: At Bosch, we celebrate you.
  • Shape tomorrow: At Bosch, you change lives.

  • The Regional Operations Manager regularly evaluates branch merchandising, operating systems, policies, procedures, and processes to drive operational excellence, efficiency, and continuous improvement. This role fosters a culture of collaboration, knowledge sharing, and professional development across assigned markets. Additionally, the Regional Operations Manager supports the recruitment, coaching, and development of Branch Managers and Branch Sales Associates, ensuring a strong talent pipeline for current and future leadership needs within the wholesale branch network.

  • Responsibilities:
    • Customer-focused leader with a proven ability to coach teams, develop talent, and understand customer needs.
    • Lead operations, sales performance, and profitability for a portfolio of wholesale branches within an assigned market.
    • Develop and execute strategic plans to maximize sales growth and operational performance across all branches.
    • Ensure consistent delivery of exceptional customer service and partner with local sales teams to drive branch traffic and strengthen dealer relationships through customer feedback and engagement.
    • Recruit, hire, train, develop, and motivate Sales Associates, Warehouse Associates/Drivers, and Wholesale Branch Sales Managers while fostering a high-performance culture focused on achieving sales and EBIT objectives.
    • Conduct regular operational audits, sales reviews, and business performance assessments using business intelligence (BI) tools to identify opportunities for revenue growth and profitability improvements.
    • Demonstrate exceptional communication, interpersonal, and leadership skills, supported by strong integrity and personal accountability.
    • Utilize superior organizational, planning, and time management skills to effectively manage multiple priorities and initiatives.
    • Drive leadership development initiatives across the region, ensuring a strong talent pipeline and readiness for future leadership opportunities.
    • Analyze operational challenges and implement effective solutions to improve processes, efficiency, and business outcomes.
    • Communicate effectively with diverse audiences at all organizational levels through strong verbal, written, and presentation skills.
  • Basic Qualifications:
    • High School Diploma or equivalent
    • 5+ years of progressive experience in wholesale distribution, HVAC supply, industrial distribution, or a closely related branch and warehouse environment.
    • 3+ years leading multiple branches, warehouses, or geographically dispersed teams through local managers.
    • Experience with branch expansion, relocations, facility redesign, showroom standards, or distribution network changes.
    • Ability to travel up to 50% within the South Central Region
  • Preferred Qualifications:
    • Bachelor's Degree
    • Must have strong written and verbal communication skills, a strong worth ethic, high energy, enthusiasm, and a passion for sales
    • Must be a team player, articulate and possess excellent presentation, phone, and written communication skills.
    • Proven leadership and coaching abilities
    • The ability to thrive in an entrepreneurial work environment while demonstrating the ability to focus on Results.
    • Strong business decision making skills and a solid financial acumen.
    • Solid problem-solving abilities and high sense of urgency.
    • Engaging leadership style that builds and sustains credibility with vendors, staff, colleagues, and customers.
    • Demonstrated responsibility for operating budgets or P&L performance, inventory control, logistics, and customer service metrics.
    • Experience developing leaders, standardizing processes across locations, and delivering measurable improvements in service, productivity, safety, or profitability.
    • Ability to interpret operational and financial data, communicate priorities clearly, and work across sales, supply chain, and finance.

  • *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.