Regional Operations Manager - Charlotte, NC

Quincy Compressor; Charlotte (AR); Hybrid; USD 83,000 - 125,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Quincy Compressor in Charlotte seeks a Regional Operations Manager to lead the East region service business. You will develop goals for service-related products, supervise Service Managers, and drive performance and efficiency.

You will partner with Sales and Planners to ensure a cradle-to-grave service process, report on field insights, and help shape pricing and product decisions. Hybrid work and a base salary with vehicle allowance are offered.

Qualifications

• Substantial related industry experience with service focus.
• Experience managing a remote workforce and customer-facing roles.
• Strong verbal and written communication abilities.

Responsibilities

• Implement strategic plans to drive and exceed goals for the East region.
• Provide leadership and supervision of Service Managers in the region.
• Develop regional service team into a modern, cost-efficient unit with customer focus.
• Oversee regional service performance and implement improvements long- and short-term.
• Collaborate with Service Managers, Planners and Sales to ensure cradle-to-grave service processes.
• Report field insights and advise on product, service and pricing changes.

Skills

Customer facing

Negotiation

Remote workforce management

Communication skills

Job description

Quincy is everywhere.

Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourthutility for good reason. It’s essential for applications from aerospace exploration, food processing and packaging,to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressordares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customersacross the world.

Your Mission

Bring your curiosity to work as our next Regional Operations Manager - Charlotte. You will be part of our Operations team reporting to the National operations manager. In this role, your mission is to develop the service business in the East region including establishing goals for service-related products and results. You will contribute directly to how we create high‑quality products and solutions for our customers.

Your day-to-day

• Implement strategic plans to drive and exceed establish goals.
• Provide leadership and supervision of Service Managers in the region.
• Manage and develop regional service team into a modern, professional and cost efficient business unit with customer focus.
• Oversee the regional service team, taking actions to improve operational performance and efficiency both in short and long term.
• Work in tandem with Service Managers, Planners and the Sales Team to have a fluid cradle to grave process in service management, maintaining WIP under control.
• Report on special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes and evaluation of competitive developments.

Experience Requirements

Your skills and experience

Substantial related industry experience. Knowledge of the service range of products and services, safety practices and OSHA procedures, as well as experience in managing a remote workforce are required. Customer facing experience and good negotiation skills would provide a significant advantage.

Knowledge And Skills

Be willing to develop yourself by learning new skills and increasing your knowledge of products, systems and the company’s market and operation.

Strong verbal and written communication skills, with the ability to deliver messages to stakeholders at different levels inside and outside of the organization.

• Be customer oriented, able to understand customer needs and prioritize them accordingly.
• Certain though open and reflective while forming opinions.
• Able to take risks while still analyzing potential pitfalls of his/hers actions.
• Show good level of empathy while enforcing company policies and strategic directions.
• Demonstrate assertiveness while being helpful to various demands from the organization.
• Be self-motivated, willing to take action while coping with varied workloads.
• Be organized while demonstrating flexibility in day-to-day work.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your Compensation And Benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward. The base salary for this role is between $83,000 - $125,000 plus variable compensation and vehicle allowance. Base salary is based on years of experience and the interview process.

Your location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Quincy location in Charlotte, United States (US).

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

About

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Cheyenne Catalano, [e-mail]

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call 251.937.5900 on a case‑by‑case basis.

Quincy Compressor provides equal employment opportunities to all employees and applicants for employmentand prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, nationalorigin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or anyother characteristic protected by federal, state or local laws.