Regional Operations Manager

Labcorp; Wilmington (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Annual bonus eligibility

Comprehensive benefits

Job summary

Labcorp in Greenville, NC is seeking an Operations Manager to join our team. The role focuses on coordinating health system projects, managing milestones, and supervising laboratory operations staff across multiple sites.

You will work with senior leaders to implement workflow improvements, monitor KPIs, and drive cost reduction initiatives while maintaining high-quality service. A strong leadership mindset and data-driven approach are essential for success at Labcorp.

Qualifications

• Associates’s degree or higher required.
• 2+ years in a supervisory or project coordination role.
• Strong organizational and leadership abilities.

Responsibilities

• Manage health system project milestones, timelines and deliverables to meet MSA commitments.
• Indirectly supervise lab operations staff across sites with coaching and accountability.
• Partner with Sr Director and Regional Directors on workflow improvements and cost reduction.
• Track KPIs and quality metrics; investigate variances and drive corrective actions.
• Coordinate resources with Supply Chain, Quality Management and Regional Lab teams.
• Act as liaison with health system lab managers and hospital leadership; communicate progress.
• Lead site-level rollout of new processes and technology deployments with minimal disruption.
• Prepare regular operational status reports and performance summaries for leadership.
• Foster strong relationships with hospital managers and vendor partners.
• Build a high-performing team culture aligned with Labcorp standards.

Skills

Supervisory experience

Project coordination

Operations management

Education

Associate degree or higher

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Operations Manager to join our team in Greenville, NC

Work Schedule: Monday – Friday 8am-5pm, additional days and hours may be required

Job Responsibilities

• Manage and track health system project milestones, timelines, and deliverables in direct alignment with MSA commitments, ensuring all contractual obligations are met on time and within scope
• Indirectly supervise and develop laboratory operations staff across assigned health system sites, providing performance coaching, mentorship, and accountability to build high-performing and engaged teams.
• Partner with the Sr Director and Regional Directors to implement workflow improvements, standardization initiatives, and cost reduction strategies; translate strategic directives into actionable site-level plans.
• Track KPIs and quality metrics across assigned sites, identify root causes for variances, and lead corrective action planning to ensure consistent achievement of operational and financial targets.
• Collaborate with Supply Chain, Science & Technology, Quality Management, and Regional Lab teams to coordinate resources, resolve operational challenges, and execute initiatives on schedule.
• Serve as a day-to-day operational liaison with health system laboratory managers and hospital leadership, proactively communicating progress, surfacing issues, and escalating appropriately to the Sr Director and Regional Directors
• Lead site-level implementation of new processes, technology deployments, and service line expansions, ensuring staff readiness, adoption, and minimal disruption to laboratory operations.
• Prepare and deliver regular operational status reports, project updates, and performance summaries for internal leadership and external health system stakeholders.
• Collaborate closely with Regional Directors, Sr. Director of Health Systems, Quality Management, Supply Chain, and Sourcing & Procurement teams.
• Build and maintain productive working relationships with hospital laboratory managers, department supervisors, health system administrative contacts, and vendor partners to facilitate smooth operations and long-term partnership success.
• Build trusted client relationships, and cultivate a high-performing operational team culture aligned with Labcorp's standards of quality and service excellence.

Minimum Qualifications

• associates’s degree or higher
• 2 years or more in a supervisory or project coordination role

Additional Job Standards

• Strong organizational and project management abilities
• Demonstrated people leadership and coaching skills
• Proficiency in operational data reporting and analytics
• Excellent written and verbal communication

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference.

The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Compensation may also include discretionary short and long term incentive packages

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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