Operations Manager

LCH Lab. Corp. of America Holdings; Atwood (NC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k) plan

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

LCH Lab. Corp. of America Holdings in Winston Salem, NC is seeking an Operations Manager to oversee health system projects, ensuring timely and quality delivery. You will lead and mentor laboratory staff while implementing improvements and coordinating resources for successful operations.

The ideal candidate has a strong background in clinical laboratory operations with at least 5 years of experience and necessary educational credentials including a bachelor's degree in a related field. Benefits include comprehensive health coverage and a supportive work environment.

Qualifications

• 5 years or more of clinical laboratory operations experience.
• 2 years or more in a supervisory or project coordination role supporting a health system.

Responsibilities

• Manage and track health system project milestones and deliverables.
• Indirectly supervise and develop laboratory operations staff.
• Implement workflow improvements and cost-reduction strategies.
• Track KPIs and quality metrics across assigned sites.

Skills

Leadership skills

Project management

Operational analysis

Communication skills

Education

Bachelor’s degree in Chemical or Biological Science

ASCP or AMT certification

Job description

Labcorp – Operations Manager (Winston Salem, NC)

Labcorp is seeking an Operations Manager to join our team in Winston Salem, NC.

Work Schedule: Generally Monday – Friday (8:00a.m. – 5:00p.m.); flexibility required.

Job Responsibilities

• Manage and track health system project milestones, timelines, and deliverables in alignment with MSA commitments, ensuring all contractual obligations are met on time and within scope.
• Indirectly supervise and develop laboratory operations staff across assigned health system sites, providing performance coaching, mentorship, and accountability to build high‑performing and engaged teams.
• Partner with the Sr Director and Regional Directors to implement workflow improvements, standardization initiatives, and cost‑reduction strategies; translate strategic directives into actionable site‑level plans.
• Track KPIs and quality metrics across assigned sites, identify root causes for variances, and lead corrective action planning to ensure consistent achievement of operational and financial targets.
• Collaborate with Supply Chain, Science & Technology, Quality Management, and Regional Lab teams to coordinate resources, resolve operational challenges, and execute initiatives on schedule.
• Serve as a day‑to‑day operational liaison with health system laboratory managers and hospital leadership, proactively communicating progress, surfacing issues, and escalating appropriately.
• Lead site‑level implementation of new processes, technology deployments, and service line expansions, ensuring staff readiness, adoption, and minimal disruption to laboratory operations.
• Prepare and deliver regular operational status reports, project updates, and performance summaries for internal leadership and external health system stakeholders.
• Build and maintain productive working relationships with hospital laboratory managers, department supervisors, health system administrative contacts, and vendor partners to facilitate smooth operations and long‑term partnership success.
• Build trusted client relationships and cultivate a high‑performing operational team culture aligned with Labcorp's standards of quality and service excellence.

Minimum Qualifications

• Bachelor’s degree in Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology.
• ASCP or AMT certification.
• 5 years or more of clinical laboratory operations experience.
• 2 years or more in a supervisory or project coordination role supporting a health system.

Preferred Qualifications

• PMP or Six Sigma Green Belt certification.

Additional Job Standards

• Strong organizational and project management abilities.
• Demonstrated people leadership and coaching skills.
• Proficiency in operational data reporting and analytics.
• Excellent written and verbal communication.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7on / 7off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Equal Opportunity Employer

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply.

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