Regional Operations Manager

Shaw Industries Group, Inc.; Indiana; On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off

Employee Discounts

Job summary

Shaw Industries Group, Inc. is seeking a Regional Operations Manager to oversee the Regional Distribution Center in Elkhart, IN, leading a ~15-person team across two shifts and coordinating with Sales and Customer Service to ensure timely, accurate order fulfillment.

The role emphasizes coaching, performance management, and continuous improvement within a fast-paced logistics network. Travel to regional warehouses may be required, with strong DOT knowledge and a focus on safety and efficiency.

Qualifications

• Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED & 5-7 years of logistics management/supervisor experience.
• Experience working with hourly associates, with a demonstrated ability to guide teams toward shared operational goals.
• Proven ability to coach and develop leadership teams to improve performance and operational efficiency.
• Commitment to maintaining high standards and driving continuous improvement across all areas of responsibility.
• Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service, to meet customer expectations.

Responsibilities

• Oversee the overall performance of the Regional Distribution Center (RDC), ensuring safety, customer experience, associate engagement, and cost efficiency.
• Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution.
• Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth.
• Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw’s high standards for service delivery.
• Communicate regularly with Director of Regional Operations to report on facility performance and identify opportunities for continuous improvement.
• Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols.
• Motivate and empower associates to meet facility goals, implementing process improvements and fostering a culture of ownership and initiative.
• Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently.
• Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services.

Skills

Leadership

Coaching

Communication

DOT compliance knowledge

Education

Bachelor's degree

Associate degree

High School Diploma/GED

Job description

Job Title: Regional Operations Manager

Position Overview Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide. Lead with purpose in a dynamic logistics environment! Shaw Industries is seeking a Distribution Operations Manager to oversee the daily operations of its Regional Distribution Center in Elkhart, IN. This leadership role is responsible for guiding a team of approximately 15 associates — including drivers, and warehouse associates —across two shifts. The facility supports key logistics functions such as receiving, processing, shipping, storing, and delivering flooring products. This is a strategic opportunity to drive operational excellence within a fast-paced, customer-focused distribution network.

Responsibilities

Oversee the overall performance of the Regional Distribution Center (RDC), ensuring excellence in safety, customer experience, associate engagement, and cost efficiency. Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution. Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth and engagement. Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw’s high standards for service delivery. Communicate regularly with Director of Regional Operations to report on facility performance and identify opportunities for continuous improvement. Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols. Motivate and empower associates to meet facility goals, implementing process improvements and fostering a culture of ownership and initiative. Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently. Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services.

Qualifications

Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED & 5-7 years of logistics management/supervisor experience. Capability and aspiration to progress within the organization. Experience working with hourly associates, with a demonstrated ability to guide teams toward shared operational goals. Proven ability to coach and develop leadership teams to improve performance and operational efficiency. Commitment to maintaining high standards and driving continuous improvement across all areas of responsibility. Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service, to meet customer expectations. Hands-on experience managing operational processes and resolving challenges in a fast‑paced environment. Leadership experience within large and diverse organizational structures. Strong communication skills, both written and verbal, for effective interaction across teams and with external partners. Excellent organizational skills and attention to detail in managing complex workflows. Willingness and ability to travel to regional warehouse locations as needed. Demonstrated initiative and focus on achieving results. Knowledge of Department of Transportation (DOT) compliance and transportation regulations preferred.

Required Competencies

• Lead Change
• Build Successful Team
• Demonstrate Inclusive Leadership
• Build Trusting Relationships
• Demonstrate Strategic Influence

Shaw Employee Benefits

• Health, Dental, and Vision Insurance
• Health Savings Account
• Shaw Family Health and Dental Centers*
• Behavioral and Mental Health Support
• Paid Time Off
• Bereavement and Holiday Pay
• Paid Parental Leave and Leave of Absence Pay
• Employee Discounts
• Career Development & Education Assistance
• 401 (k) Retirement Savings Plan
• Disability & Life Insurance
• Financial and Retirement Planning
• Medical & Social Security Assistance #ShawSAL

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

A history of success, a future of possibility

Founded in 1967, Shaw Industries' leadership has been built on a history of success. Over time, our products have expanded, the customers we serve have been broadened, and the technology we use has advanced, but our vision to create a better future remains the same. Exceeding our customers' expectations for quality, service and performance is at the heart of our business.

Global Flooring Provider Shaw Industries Group Inc. supplies carpet, resilient, hardwood, tile and stone, synthetic turf, and other specialty products to residential and commercial markets worldwide.

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Operational Excellence Our manufacturing operations and integrated supply chain deliver a broad array of products to meet diverse needs across residential and commercial markets throughout the world.

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Award Winning The success of our company and the success of our associates go hand-in-hand. We are consistently awarded as an employer of choice, community partner, and leader in design and innovation.

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We Sustain Human Ability At Shaw, sustainability means sustaining human ability in all of our products and processes. We ask ourselves "how can we minimize our impact on the environment and maximize human potential?"

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Community Partner From civic involvement and philanthropic giving to volunteerism and future workforce development, our company and associates leverage our combined passions and expertise in addressing community needs, collaboratively.

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In The News

There is always something new and exciting happening at Shaw. Check out our news page to read our recent press releases, company blog posts, sustainability reports and more!

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