Distribution Operations Manager

Shaw Industries Group, Inc.; Wentzville (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

Shaw Industries Group, Inc. is seeking a Distribution Operations Manager to lead the Regional Distribution Service Center in Wentzville, MO. You will oversee receiving, processing, shipping, storing, and delivering flooring products, guiding a team of ~18 associates across two shifts.

This role emphasizes safety, cost efficiency, coaching, and cross‑functional collaboration with Sales and Customer Service to meet service standards and continuous improvement initiatives.

Qualifications

• Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED 5-7 years of logistics management/supervisor experience.

Responsibilities

• Oversee the RDC performance, ensuring safety, customer experience, associate engagement, and cost efficiency.
• Provide clear direction to associates across all shifts, removing operational barriers and promoting daily execution.
• Drive accountability through coaching and ongoing support for growth and engagement.
• Collaborate daily with Sales and Customer Service to resolve exceptions and uphold service standards.
• Communicate with Regional Supply Chain Director to report performance and identify improvement opportunities.
• Maintain a safe working environment and ensure DOT compliance and safety protocols.
• Motivate associates, implement process improvements, and foster ownership and initiative.
• Optimize transportation utilization and delivery/pick-up efficiency across the operation.

Skills

Logistics experience

Team leadership

DOT compliance

Education

Bachelor's degree

Associate degree

High School Diploma/GED

Job description

Job Title: Distribution Operations Manager

Position Overview: Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide. Manage and provide direction for the daily efficient operations for the Regional Redistribution Service Center located in Wentzville, MO. This includes, but is not limited to, the functions of receiving, processing, shipping, storing, and delivery of floor covering and related materials, and the associates involved in these processes. Lead with purpose in a dynamic logistics environment! Shaw Industries is seeking a Distribution Operations Manager to oversee the daily operations of its Regional Distribution Service Center in Wentzville, MO. This leadership role is responsible for guiding a team of ~18 associates — including drivers, and warehouse associates —across two shifts. The facility supports key logistics functions such as receiving, processing, shipping, storing, and delivering flooring products throughout the Service area includes Northwest Indiana, Southwest Kentucky, Missouri and Southern.

Responsibilities

• Oversee the overall performance of the Regional Distribution Center (RDC), ensuring excellence in safety, customer experience, associate engagement, and cost efficiency.
• Provide clear, consistent direction to associates across all shifts, removing operational barriers, and promoting effective daily execution.
• Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth and engagement.
• Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw’s high standards for service delivery.
• Communicate regularly with Regional Supply Chain Director to report on facility performance and identify opportunities for continuous improvement.
• Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols.
• Motivate and empower associates to meet facility goals, implementing process improvements, and fostering a culture of ownership and initiative.
• Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently.
• Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services.

Qualifications

• Bachelor'sdegree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED 5-7 years of logistics management/supervisor experience.

Capability

• Capabilityand aspiration to progress within the organization.
• Experience working with hourly associates, with a demonstrated ability to guide teams toward shared operational goals.
• Proven ability to coach and develop leadership teams to improve performance and operational efficiency.
• Commitment to maintaining high standards and driving continuous improvement across all areas of responsibility.
• Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service, to meet customer expectations.
• Hands‑on experience managing operational processes and resolving challenges in a fast‑paced environment.
• Leadership experience within large and diverse organizational structures.
• Strong communication skills, both written and verbal, for effective interaction across teams and with external partners.
• Excellent organizational skills and attention to detail in managing complex workflows.
• Willingness and ability to travel to regional warehouse locations as needed.
• Demonstrated initiative and focus on achieving results.
• Knowledge of Department of Transportation (DOT) compliance and transportation regulations preferred.

Competencies

• Lead Change
• Build Successful Team
• Demonstrate Inclusive Leadership
• Build Trusting Relationships
• Demonstrate Strategic Influence

Work Shift 8 Hr non‑rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Founded in 1967, Shaw Industries' leadership has been built on a history of success. Over time, our products have expanded, the customers we serve have been broadened, and the technology we use has advanced, but our vision to create a better future remains the same. Exceeding our customers' expectations for quality, service and performance is at the heart of our business.

Global Flooring Provider

Shaw Industries Group Inc. supplies carpet, resilient, hardwood, tile and stone, synthetic turf, and other specialty products to residential and commercial markets worldwide.

Operational Excellence

Our manufacturing operations and integrated supply chain deliver a broad array of products to meet diverse needs across residential and commercial markets throughout the world.

Award Winning

The success of our company and the success of our associates go hand‑in‑hand. We are consistently awarded as an employer of choice, community partner, and leader in design and innovation.

We Sustain Human Ability

At Shaw, sustainability means sustaining human ability in all of our products and processes. We ask ourselves "how can we minimize our impact on the environment and maximize human potential?"

Learn More

Community Partner

From civic involvement and philanthropic giving to volunteerism and future workforce development, our company and associates leverage our combined passions and expertise in addressing community needs, collaboratively.

Learn More

In The News

There is always something new and exciting happening at Shaw. Check out our news page to read our recent press releases, company blog posts, sustainability reports and more!