Regional Operations Manager

The LaSalle Network; Elmhurst (IL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

The LaSalle Network seeks a regional operations leader to drive performance across Elmhurst, IL and nearby locations. You will coach four General Managers and Site Supervisors, aligning operations with the company’s mission while maintaining high service levels and profitability.

This hands-on role requires a strong background in logistics, warehouse and fleet operations, with 25% travel to regional sites and a focus on building leadership and accountability across multiple locations.

Qualifications

• 3+ years of operations management experience across multiple locations.
• Experience leading through other managers with coaching and accountability.
• Background in logistics, warehouse, fleet, or healthcare logistics with KPI focus.
• Experience managing multi-site operations with KPI, staffing and financials.
• Hands-on leadership style, willing to jump into operations as needed.
• Travel approximately 25% regionally to support locations.

Responsibilities

• Lead regional operations across four locations in Elmhurst, IL; WI and MN locations.
• Directly lead, coach, and develop 4 GMs and Site Supervisors with clear accountability.
• Build a leadership culture balancing accountability, trust, and mission understanding.
• Provide operational oversight across logistics, warehouse, fleet, staffing, and safety.
• Monitor KPIs like route performance, capacity, delivery accuracy, and service levels.
• Own approx. $12.2M regional P&L and relate decisions to financial results.
• Develop strategies to improve performance, productivity, and profitability.
• Partner with GMs to close gaps and set clear performance expectations.
• Lead staffing, performance management, and disciplinary actions when needed.
• Maintain consistent standards across locations and support onboarding.
• Lead growth via new warehouse launch and regional expansion plans.
• Travel ~25% to visit locations and stay hands-on with operations.

Skills

Operations management

Leadership

Multi-location leadership

Coaching

Tools

P&L oversight

Staff scheduling

Job description

Salary: USD90000 - USD110000 per year

Key Responsibilities

• Lead regional operations across four locations in Elmhurst, IL; Waukesha/Milwaukee, WI; Minneapolis, MN; and Chippewa Falls/Eau Claire, WI.
• Directly lead, coach, and develop 4 General Managers and Site Supervisors, establishing clear expectations, accountability, and performance standards.
• Build a strong leadership culture that balances accountability with approachability, trust, and a clear understanding of the organization's mission.
• Provide operational oversight across logistics and dispatch, warehouse/inventory, fleet, staffing, service levels, safety/compliance, KPIs, customer escalations, and overall performance.
• Monitor and improve key operational metrics including route performance, same-day capacity, delivery accuracy, service responsiveness, staffing, and operational efficiency.
• Own approximately $12.2M in combined regional P&L responsibility, understanding how decisions around labor, fleet, inventory, routing, and service impact financial performance.
• Develop and execute strategies to improve operational performance, consistency, productivity, and profitability across multiple locations.
• Partner with General Managers to identify performance gaps, provide coaching and feedback, and establish clear accountability for results.
• Lead staffing and performance management initiatives, including performance feedback, disciplinary action, and termination recommendations when necessary.
• Maintain consistent standards and accountability across locations while recognizing the unique needs of each operation.
• Support new-account onboarding and service expansion by ensuring operational readiness across staffing, routing, fleet, inventory, training, and service delivery.
• Help lead the organization through continued growth, including the launch of a new warehouse expected to come online within the next six months.
• Build strong relationships with employees and leaders throughout the organization and serve as a hands‑on operational resource.
• Be willing to step into the operation when needed and participate in warehouse, delivery, pickup, equipment, and other operational activities rather than managing solely from a desk.
• Travel approximately 25% throughout the region, visiting each location at least once every couple of months.

Requirements

• 3+ years of operations management experience, with multi‑location or regional leadership experience strongly preferred.
• Proven experience leading through other managers, including developing, coaching, and holding leaders accountable for performance.
• Strong background in logistics, warehouse, distribution, fleet, field service, delivery operations, healthcare logistics, or a comparable operational environment.
• Experience managing a multi‑site operation with responsibility for KPIs, staffing, service levels, and financial performance.
• Strong understanding of P&L management and the relationship between operational decisions and financial results.
• Proven ability to improve underperforming teams and managers through coaching, clear expectations, accountability, and development.
• Strong change‑management and influencing skills, with the ability to raise standards while building trust and maintaining a positive culture.
• Experience managing operational performance across locations where you are not physically present every day.
• A hands‑on leadership style with the willingness to jump into the operation and do whatever is necessary to support the team and the customer.
• Strong communication and relationship‑building skills, with the ability to work effectively with employees, General Managers, Site Supervisors, and senior leadership.
• Healthcare, hospice support, logistics, warehouse, distribution, fleet, or field‑service experience is highly relevant.

Compensation

$90,000–$110,000 base salary, with some flexibility for the right candidate.

Location

Elmhurst, IL — with approximately 25% regional travel throughout Illinois, Wisconsin, and Minnesota.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance

Regional Scope

• Elmhurst, IL — approximately $7.5M P&L
• Minneapolis, MN — approximately $1M P&L

This is a growth‑driven opportunity to make a significant impact across a growing regional operation. The organization is expanding due to a significant new customer and the addition of a new warehouse, creating the need for dedicated Midwest regional leadership. The successful candidate will have the opportunity to shape the culture, develop the next level of operational leaders, improve performance across multiple locations, and help support continued regional growth.