Regional Operations Manager

Northwest Respiratory Services; Altoona (WI); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Employer Paid Life Insurance

Matched 401k Eligibility on Day One

Quarterly bonus structure

Vacation, sick, and paid holidays

Job summary

Northwest Respiratory Services in Altoona, WI, is seeking a Regional Operations Manager to oversee branch operations and maintain high standards of customer service. The role involves managing multiple locations and requires strong leadership and interpersonal skills.

Ideal candidates should have management experience, a valid driver’s license, and a commitment to helping improve the quality of life for customers. Comprehensive benefits include health insurance and a 401k plan.

Qualifications

• Current state issued driver's license is required.
• Management/Supervisor experience is preferred.
• Strong interpersonal and customer service skills are essential.

Responsibilities

• Oversee the Branch Manager and support assigned branch operations.
• Assist with staffing needs and manage payroll for employees.
• Analyze operational data monthly for efficiency.

Skills

Management/Supervisor experience

Strong interpersonal skills

Customer service skills

Ability to travel between branches

Education

Current state issued driver’s license

Preferred: Class C CDL with Tanker and Hazmat endorsements

Job description

Job Details

Job Location: 15 Eau Claire - Altoona, WI 54720

Position Type: Full Time

Salary Range: $75,000.00 - $90,000.00 Salary/year

Job Shift: Day

Job Category: Management

Northwest Respiratory Services is seeking a Regional Operations Manager.

Northwest Respiratory services is the leading provider of oxygen and respiratory products through the Midwest and Northern Rockies. We specialize in serving the long-term care community and oxygen dependent veterans. As the Regional Operations Manager you will maintain and continue to build our strong reputation of customer service in the industry. You will oversee 5 branches based in Wisconsin and surrounding area.

Essential Duties and Responsibilities

• Oversee the Branch Manager and provide support to assigned branch offices. Branch Operation Hours Monday-Friday 8:00am-5:30pm. Monitoring on call (During off hours). This position requires travel between branch locations 50% of the time.
• Oversee and assist assigned branches with staffing needs and issues; assist Branch Manager with disciplinary actions, hiring, termination and payroll of employees.
• Monthly analysis of operational data and delivery patterns to ensure branches are operating efficiently; provide monthly reports to assigned branches and VP of Operations.
• Assist VP of Operations and Branch Manager with vehicle maintenance and vehicle replacement for assigned branches (As well as delivering equipment when needed).
• Maintain service compliance at all assigned branches and regulatory agencies (i.e. FDA, Board of Pharmacy, DOT, etc.).

Compensation and Benefits

• $75,000-$90,000 per year
• Quarterly bonus structure based on regional performance
• Health, Dental, Vision Insurance
• Employer Paid Life Insurance
• Matched 401k Eligibility on Day One of Employment
• FSA Account (Medical and/or Dependent)
• Pet Insurance
• Short Term and Long Term Disability
• Accident, Hospital Indemnity, and Critical Illness Insurance
• Vacation, sick, and paid holidays
• Eligible for a performance based, year-end bonus.

Qualifications

• Current state issued driver’s license.
• Preferred: Class C CDL with Tanker and Hazmat endorsements. NRS can help obtain these if necessary.
• Management/Supervisor experience is a plus.
• Dedication to our mission that includes caring for our customers with the highest standard of compassion, integrity, and care.
• Strong interpersonal skills and customer service skills.
• A desire to work with the community and help others enjoy a better quality of life.
• Acceptable criminal background check and motor vehicle record check.

Equal Employment Opportunity Statement

Northwest Respiratory Services is an EO Employer – M/F/Vets/Disabled