Regional Operations Lead - Safety, Service & Team Growth

Lazer Logistics; Romeoville (IL); Hybrid; USD 75,000 - 78,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Lazer Logistics in Illinois seeks an Assistant Area Manager to support daily field operations across a 24/6 site network. You will oversee site performance, safety, and resource coordination while guiding frontline teams and ensuring reliable service delivery.

As a hands-on leader, you will drive safety compliance, coach managers and drivers, and collaborate with customers and vendors to uphold high standards across multiple sites in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations across an assigned portion of 24/7 customer sites, with a focus on safety and service levels.
• Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
• Provide guidance, supervision, and performance management to site personnel to meet business needs.
• Support the full employee lifecycle recruiting, hiring, team building, and training for new managers and drivers, and lead retraining for existing staff.
• Coach, mentor and develop employees while growing the team.
• Coordinate logistics activities with internal and external customers to ensure seamless service delivery.
• Ensure employees consistently deliver the highest level of customer service across assigned sites.
• Hold site managers accountable for safety standards and resolve maintenance‑related safety issues.
• Conduct safety observations and coaching sessions to reinforce adherence to safety standards.
• Escalate safety incidents and unresolved compliance issues to the Area Manager for resolution.
• Be a leader by example and live our overall purpose and core values. Foster communication, collaboration, diversity, inclusion, innovation and a productive team environment.
• Promote a business partner and ownership mindset to the team to prioritize customer service excellence, adoption and resilience to change and continuous improvement.
• Other tasks that may be assigned.

Job description

Lazer Logistics in Illinois seeks an Assistant Area Manager to support daily field operations across a 24/6 site network. You will oversee site performance, safety, and resource coordination while guiding frontline teams and ensuring reliable service delivery.

As a hands-on leader, you will drive safety compliance, coach managers and drivers, and collaborate with customers and vendors to uphold high standards across multiple sites in a fast-paced environment.