Regional Operations Director, NA - Culinary Growth

Thomas Franks Ltd; Charlotte (NC); Remote; USD 85,000 - 115,000; Full time

Benefits offered by this job

Company Car

Job summary

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are seeking an Operations Director responsible for the Operational Division across the North America region, with full accountability for P&L, business strategy and people management.

You will lead a high-caliber team, build client relationships, drive financial performance, and embed charity, people, food, creativity and finance into the

Qualifications

• Experience in contract catering operations for senior clients.
• Proven track record in P&L and financial management.
• Ability to lead and develop teams across multiple sites.
• Excellent communication and stakeholder management skills.
• Right to work in the USA; DBS checks and references to cover 5 years.

Responsibilities

• Total accountability for P&L, business development strategy and people management for the Operational Division.
• Lead regional strategy and operational plan in line with company pillars.
• Develop a high-performing, diverse workforce and world-class service.
• Deliver exceptional customer service and outstanding food standards.
• Drive financial growth through strategic expansions and efficiencies.

Skills

Leadership

Financial management

Communication

HR best practice

Strategic planning

Relationship building

Multi-site ops

Remote capability

Tools

Office management software

Job description

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are seeking an Operations Director responsible for the Operational Division across the North America region, with full accountability for P&L, business strategy and people management.

You will lead a high-caliber team, build client relationships, drive financial performance, and embed charity, people, food, creativity and finance into the