Regional Operations Director - Multi-Property Hospitality

Crestview Management, LLC; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Crestview Management, LLC is seeking an experienced Regional Director of Operations to oversee multiple hotel properties in Phoenix, Arizona. This leadership role focuses on operational excellence, driving revenue growth, and ensuring exceptional guest service. The ideal candidate will have over 7 years of hotel leadership experience, strong financial acumen, and a passion for hospitality. Join us to help shape the future of hospitality excellence across our portfolio.

Qualifications

• Minimum 7+ years of progressive hotel leadership experience, including multi-property oversight.
• Strong background in full-service, select-service, or resort hotel operations.
• Proven success in increasing revenues, controlling expenses, and improving guest satisfaction scores.
• Excellent leadership, communication, and team-building skills.
• Strong financial acumen with budgeting and forecasting experience.

Responsibilities

• Provide strategic leadership and operational oversight for multiple hotel properties.
• Drive revenue growth, profitability, and market share performance.
• Ensure exceptional guest service standards and brand compliance.
• Mentor, coach, and develop General Managers and leadership teams.
• Analyze financial statements, budgets, forecasts to improve results.

Skills

Hotel leadership

Operational oversight

Guest satisfaction improvement

Financial analysis

Team leadership

Education

Bachelor's degree in Hospitality, Business, or related field

Job description

Crestview Management, LLC is seeking an experienced Regional Director of Operations to oversee multiple hotel properties in Phoenix, Arizona. This leadership role focuses on operational excellence, driving revenue growth, and ensuring exceptional guest service. The ideal candidate will have over 7 years of hotel leadership experience, strong financial acumen, and a passion for hospitality. Join us to help shape the future of hospitality excellence across our portfolio.