Regional Operations Director - Multi-Property Hospitality

Crestview Management, LLC; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Crestview Management, LLC is seeking an experienced Regional Director of Operations to oversee multiple hotel properties in Phoenix, Arizona. This leadership role focuses on operational excellence, driving revenue growth, and ensuring exceptional guest service. The ideal candidate will have over 7 years of hotel leadership experience, strong financial acumen, and a passion for hospitality. Join us to help shape the future of hospitality excellence across our portfolio.

Qualifications

• Minimum 7+ years of progressive hotel leadership experience, including multi-property oversight.
• Strong background in full-service, select-service, or resort hotel operations.
• Proven success in increasing revenues, controlling expenses, and improving guest satisfaction scores.
• Excellent leadership, communication, and team-building skills.
• Strong financial acumen with budgeting and forecasting experience.

Responsibilities

• Provide strategic leadership and operational oversight for multiple hotel properties.
• Drive revenue growth, profitability, and market share performance.
• Ensure exceptional guest service standards and brand compliance.
• Mentor, coach, and develop General Managers and leadership teams.
• Analyze financial statements, budgets, forecasts to improve results.

Skills

Hotel leadership

Operational oversight

Guest satisfaction improvement

Financial analysis

Team leadership

Education

Bachelor's degree in Hospitality, Business, or related field

Job description

Now Hiring: Hotel/Resort Regional Director of Operations

We are seeking an experienced and dynamic Regional Director of Operations to oversee multiple hotel properties and lead operational excellence across our portfolio. This is an outstanding opportunity for a results-driven hospitality leader with a passion for people, guest satisfaction, and financial success.

Key Responsibilities

• Provide strategic leadership and operational oversight for multiple hotel properties.
• Drive revenue growth, profitability, and market share performance.
• Ensure exceptional guest service standards and brand compliance.
• Mentor, coach, and develop General Managers and leadership teams.
• Analyze financial statements, budgets, forecasts to improve results.
• Identify opportunities for cost control, labor efficiency, and operational improvements.
• Lead property openings, transitions, renovations, and special projects as needed.
• Build strong relationships with brands, vendors, and corporate partners.
• Conduct regular property visits, inspections, and performance reviews.
• Ensure compliance with safety, HR, and operational standards.

Qualifications

• Minimum 7+ years of progressive hotel leadership experience, including multi-property oversight.
• Strong background in full-service, select-service, or resort hotel operations.
• Proven success in increasing revenues, controlling expenses, and improving guest satisfaction scores.
• Excellent leadership, communication, and team-building skills.
• Strong financial acumen with budgeting and forecasting experience.
• Ability to travel regularly within assigned region.
• Bachelor’s degree in Hospitality, Business, or related field preferred.

Join Our Team

If you are a high-energy hospitality leader ready to make an impact across multiple hotels, we’d love to hear from you. Apply today and help shape the future of hospitality excellence.