Regional Operations Director

Southern Veterinary Partners; Santa Monica (CA); On-site; USD 130,000 - 160,000; Full time

Job summary

An established industry player is seeking a Regional Operations Director to lead a dynamic team of Hospital Managers across multiple locations. This role involves overseeing daily operations, ensuring compliance with standards, and driving financial performance. The ideal candidate will have a strong background in managing veterinary practices, with a focus on operational excellence and team development. Join a rapidly growing organization that is redefining veterinary care and offers a competitive salary along with numerous benefits, including health insurance and generous paid time off. Make a significant impact in the lives of veterinarians and their patients while advancing your career in a supportive environment.

Benefits

Health, dental + vision insurance

401K with company match

Life insurance and short-term disability

Generous paid time off

Discounted veterinary care for pets

Upward mobility and growth opportunities

Online discount platform

Qualifications

• 5+ years managing multi-site hospitals with P&L responsibility.
• Strong organizational and communication skills essential for success.

Responsibilities

• Oversee operations of hospitals ensuring high standards of care.
• Develop insights to drive optimal hospital performance and achieve budgets.

Skills

Team Management

Financial Analysis

Operational Excellence

Communication Skills

Organizational Skills

Education

Bachelor's Degree

Job description

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Southern Veterinary Partners (SVP) and Mission Veterinary Partners (MVP) are shaping the future of veterinary medicine as one of the largest and fastest-growing networks of animal hospitals in the United States. Backed by an elite private equity team, SVP + MVP are driven by a bold vision: to elevate the standard of care for companion animals while empowering veterinary teams with unmatched resources and support.

With over 800 hospitals nationwide and an extraordinary growth rate of five to ten acquisitions every month, we’re not just growing, we’re leading the industry. This rapid expansion is fueled by our passion for innovation, operational excellence, and a relentless commitment to improving the lives of veterinarians, team members, pets and their families.

Our team’s unwavering dedication has fueled this incredible success, with SVP + MVP now employing more than 20,000 team members across the country. This growth has earned us widespread recognition, including being named #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we’ve been honored on the Inc. 5000’s List of "Fastest Growing Companies in America" for five consecutive years (2018-2022) and the Birmingham Business Journal’s "FastTrack 30" of the Fastest Growing Companies in Birmingham for four years (2017-2021). In 2024, we were proudly certified as a Most Loved Workplace in ten categories: LGBTQ+, Diversity, Women, CEO, Career Advancement, Veterans, Volunteering, Parents & Caregivers, Wellness, and Young Professionals.

Joining SVP + MVP means stepping into a thriving organization where your contributions will help shape the future of veterinary care, and your career will grow alongside a company that’s redefining success in the industry. The opportunity to make an impact here is as limitless as our vision.

General Operational Responsibilities

Team

• Hire, develop, motivate and hold accountable a team of 15-20 Hospital Managers
• Engage and develop relationships with DVM staff to support a high standard of care is being performed
• Oversee day to day operations of an assigned portfolio of hospitals with full P&L responsibility
• Partner effectively with Regional Medical Director(s) to ensure highest standards of medical quality, client satisfaction, team engagement and financial performance are met
• Demonstrate SVP’s mission, vision and values to each hospital team
• Assist the Hospital Managers in organizing their staff around key priorities and goals
• Provide performance and coaching feedback to Hospital Managers in a timely manner
• Ensure Hospital Managers have fully staffed teams by guiding them to select and retain the best talent who work at a high level with great care and respect for patients, providers, doctors, fellow employees and policies
• Ensure the Hospital Managers and teams are compliant with all policies and procedures
• Lead weekly Hospital Manager cascade calls and one-on-one touch bases with your direct reports
• Develop an effective in-person visit cadence for your hospital teams (extensive travel averaging 60% of time)
• Facilitate communication, teamwork and workflow with hospital team to support our doctors
• Review monthly doctor and paraprofessional schedules created by Hospital Managers
  
  

Financial

• Develop insights and recommendations based on supported data and analytics to drive optimal hospital performance
• Achieve monthly and annual financial budgets
• Interpret, explain and manage the P&L statements for a hospital providing specific coaching to the Hospital Managers to manage variable expenses
• Effectively communicate and provide performance and operational feedback back to the executive team
  
  

Hospital Operations

• Implementation and ensured execution of company-wide initiatives
• Ensure each hospital’s physical condition and appearance is consistent with SVP operating standards
• Ensure each hospital is compliant with OSHA and other applicable local, state and federal regulations
• Act as lead resource for recently acquired hospital acquisitions to ensure a smooth and effective transition
• Continuously identify opportunities to improve patient, client, staff and organizational outcomes
• Act as a liaison between Headquarters in Birmingham and your portfolio of hospitals
• Perform other duties as assigned
  
  

Requirements

• Bachelor's degree preferred
• Minimum 5 years’ experience managing multi-site hospitals
• Ability and adaptability to handle multiple projects and deadlines in a fast paced and evolving work environment
• Strong organizational skills and detail oriented
• Experience with managing budgets, delivering information from P&L statements and delivering strong results within a growth oriented organization
• Exceptional written and oral presentation skills; ability to present concisely and with detail
• Strong interpersonal and communication skills; experience in effectively communicating key data
• Online discount platform
• Collaborative team of people who live out our WAG values (work together, amaze, grow)
• Competitive salary
• Health, dental + vision insurance
• 401K with a company match
• Life insurance, short-term disability, and telemedicine
• Upward mobility and growth opportunities
• Generous paid time off and company-wide holidays
• Discounted veterinary care for your four-legged family members
• An opportunity to make a valuable impact on over 450 veterinary hospitals nationwide
• Annual salary range of $130,000-$160,000 with bonus potential

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Veterinary Services

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