Regional Operations Coordinator Supervisor

Michigan Farm Bureau Family of Companies; Michigan; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

401K

Job summary

Michigan Farm Bureau Family of Companies is seeking an Administrative Supervisor to support the Regional Field Sales Director and Territory Leaders. You will bridge field operations with the Home Office, establish procedures, and oversee the RECO team to drive efficiency and compliance.

Key duties include coordinating Managing Partner calendars, managing the recruiting pipeline, attending events, handling new agent contracting, planning regional meetings, and assisting with terminations and

Qualifications

• High school diploma or equivalent required.
• Minimum three years of administrative experience required.
• State of Michigan Property & Casualty license within 90 days of hire.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) required.
• Typing speed of 65 WPM with accuracy required.
• Basic math aptitude required.
• Willingness to pursue industry-related classes.

Responsibilities

• Provide day-to-day assistance to the Regional Field Sales Director and Territory Leaders.
• Support operations, coordinate calendars, and act as a bridge to Home Office teams.
• Lead RECO team, establish procedures, and escalate operational issues.
• Oversee operations support performance and identify improvement opportunities.
• Ensure alignment between Agency Services, field agents, Customer Service, and internal departments.
• Coordinate Managing Partner calendars and daily operation tasks.
• Manage recruiting pipeline database and communications.
• Attend networking/recruiting events.
• Participate in and execute new agent contracting.
• Coordinate regional meetings and events.
• Assist with terminations, office moves, and reassignments.
• Assist Managing Partners with Associate Regional Coordinator management.
• Communicate regional and company updates to the field force.

Skills

MS Office

Typing 65 WPM

Math aptitude

Calendar management

Recruiting pipeline management

Education

High school diploma

Associate or bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

To provide day-to-day assistance to the Regional Field Sales Director and assigned Territory Leaders. The ROCS will also provide operations to support the field force and be the bridge to the Home Office Team, when necessary. Additionally, the Supervisor leads their assigned RECO team, establishes procedures and best practices, and serves as the primary escalation point for operational issues. This role also oversees operations support performance, identifies opportunities for improvement, and ensures alignment between Agency Services, field agents, Customer Service, and internal departments.

• Assist in coordinating the Managing Partner's calendars with daily operation tasks.
• Manage the recruiting pipeline database and communication.
• Attend and participate in networking/recruiting events.
• Participate in and execute new agent contracting.
• Coordinate and plan regional meetings and events.
• Assist with Terminations, Book Reassignments, and agent Office Moves.
• Assist Managing Partners with managing Associate Regional Coordinator.
• Communicate regional and company updates and news to the field force.

Required

• High school diploma or equivalent required.
• Minimum Three Years Of Administrative Experience Required.
• Obtain a State of Michigan Property & Casualty license within 90 days of hire.
• Experienced usage and program development skills in Microsoft Office Suite (i.e., Word, Excel, PowerPoint, Outlook, and Teams) required.
• Keyboarding Skills Of 65 Wpm With Accuracy Required.
• Basic math aptitude required.
• Willingness to pursue industry-related classes required.

Preferred

• Associate or bachelor's degree preferred.
• Familiarity with terminology and operations of the agricultural and insurance industries preferred.

Note

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

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