Regional On-Site Supervisor

Accurate Personnel, LLC; Allentown (Lehigh County); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Accurate Personnel is seeking an On-Site Supervisor in Allentown, PA, with a flexible schedule and extensive travel as needed. The role involves managing a fast-paced warehouse environment, resolving conflicts, and ensuring employee performance and attendance are aligned with client needs.

Ideal candidates have 2+ years in warehouse staffing, are fluent in English and Spanish, and can lead with poise during high-stress shifts. Competitive pay and benefits are included.

Qualifications

• 2+ years in warehouse or industrial staffing.
• Fluency in English and Spanish preferred.
• Ability to use spreadsheets and time-tracking systems.
• Ability to de-escalate conflicts and lead on-site.
• Ability to work independently and make fair decisions.

Responsibilities

• Resolve associate grievances and site-level disputes.
• Be available for extended hours and overtime with little notice.
• Manage field employees' attendance, coaching, and terminations.
• Walk the floor 3x daily to identify safety or personnel issues.
• Provide transparent reporting between client and Accurate leadership.

Skills

Calm under pressure

Bilingual English/Spanish

Independent decision making

Conflict resolution

Leadership/people management

Tools

Novatime/Timerack

Excel

Job description

On-Site Supervisor

Location: Allentown, PA - will travel extensively│ Shift: Need to be flexible
Pay: $65k+ annually│ Benefits: Medical, Dental, Vision

Are You a Natural Problem Solver Who Loves a Challenge?

Accurate Personnel is seeking a resilient, high-energy On-Site Supervisor who excels when the stakes are high. This isn’t a standard 9-to-5 role; we need a warrior who can navigate the complexities of a fast-paced warehouse environment, pivot instantly when priorities shift, and resolve workplace conflicts with professional poise.

Come find out why Accurate was recently awarded as one of SIA's "Best Staffing Company to Work For"

Key Responsibilities & Adaptability

• Expert Conflict Resolution: Serve as the primary point of contact for resolving associate grievances, behavioral issues, and site-level disputes. You must be able to de-escalate situations in real-time while maintaining company standards.
• Unmatched Availability: This role requires a "whatever it takes" mindset. You must be available for extended hours and overtime, often with little to no notice, to support our client's changing production needs.
• Agile Workforce Management: Manage field employees (attendance, coaching, and terminations) in an environment where priorities can change by the hour.
• Proactive Site Leadership: Walk the floor at least 3x daily to identify potential safety or personnel issues before they escalated. Monitor time clock usage for attendance and payroll.
• Strategic Communication: Act as the vital bridge between the client and Accurate leadership, providing transparent reporting even during high-stress shifts.

Requirements & Qualifications

• The "Flex" Factor: Proven ability to remain calm and effective under pressure, especially when faced with last-minute schedule changes or operational pivots.
• Warehouse Veteran: At least 2 years of experience in the warehouse or industrial staffing industry. Knowledge of GMPs is a plus.
• Bilingual Skills: Fluency in English & Spanish is highly preferred to effectively communicate across a diverse workforce.
• Reporting & Compliance: Ability to create and edit spreadsheets, and work with Novatime or Timerack to support payroll. Support diversity and comply with EEO standards.
• Decision Maker: Strong ability to work independently and make firm, fair decisions on the fly.

ABOUT ACCURATE PERSONNEL

Everybody needs to work, but turning that work into a rewarding career is what separates Accurate Personnel from any other job. When you join our corporate team, you are joining an industry-leading company that has been a community asset for 45 years. From our origins as a boutique Chicagoland office to our current nationwide reach, Accurate Personnel has always been about helping people. Competitive salaries, an outstanding bonus schedule, a work-life balance, and an excellent benefits package. If you want to make a difference in your community while building a successful career, join our team today!

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.