Regional Office Receptionist - Public Service Front Desk

Illinois Department of Children & Family Services; Waukegan (IL); On-site; USD 46,000 - 61,000; Full time

Benefits offered by this job

Pension Program

Comprehensive health, life, dental & V

Paid personal days

Sick days annual

Vacation time

Paid holidays

Flexible work schedules

Parental leave

Deferred compensation

Pre-tax programs

Job summary

Illinois Department of Children and Family Services is seeking a Regional Office Receptionist in Waukegan, IL. The role requires excellent organization, courteous communication, and the ability to manage calls, visitors, and clerical tasks in a busy office.

The position is full-time, in-office, with a competitive salary and comprehensive benefits package. Hybrid work is not available for this opening; routine duties will be performed on-site at the regional office.

Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires 2 years of office experience.
• Requires ability to keyboard accurately at 45 wpm.

Responsibilities

• Serves as Regional Office Receptionist.
• Answers all incoming calls and screens callers to determine nature of requests.
• Greets visitors and directs walk-ins to appropriate offices and resources.
• Orders and distributes forms from Central Stores.
• Performs other duties as required or assigned within scope.

Skills

Keyboarding

Education

High school diploma or equivalent

Job description

Illinois Department of Children and Family Services is seeking a Regional Office Receptionist in Waukegan, IL. The role requires excellent organization, courteous communication, and the ability to manage calls, visitors, and clerical tasks in a busy office.

The position is full-time, in-office, with a competitive salary and comprehensive benefits package. Hybrid work is not available for this opening; routine duties will be performed on-site at the regional office.