Regional Office Operations Coordinator

McCoy's Building Supply; New Braunfels (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

McCoy’s Building Supply is seeking a Regional Office Administrator to support office operations in New Braunfels, TX. The role handles a multi-line phone system, clerical tasks, and coordination with stores, HQ, and vendors.

The position requires strong organizational skills, attention to detail, and basic math for handling transactions. A high school diploma or equivalent is preferred, with on-the-job training provided.

Qualifications

• High school diploma or equivalent preferred.
• On-the-job training provided.
• Experience in clerical or office administration is a plus.

Responsibilities

• Files and follows up on claims with vendors and the railroad.
• Handles customer paperwork and requests.
• Coordinates with headquarters, stores, and vendors to maintain records.
• Assists with scheduling appointments for third party carriers on inbound/outbound freight.
• Directs office activities to maintain efficiency and compliance with company policies.
• Answers incoming calls and maintains organized work areas.
• Orders, receives, tracks, and distributes office supplies.
• Assists customers in resolving complaints and escalates when needed.
• Keeps detailed records of services and inventory.
• Coordinates with customers, homeowners, and contractors.
• Creates routes and dispatches techs to locations.
• Maintains open lines of communication between 20+ stores and vendors.
• Responds to emails and vendor communications promptly.
• Overtime may be required for training.

Skills

Customer service

Verbal communication

Data entry

Organization

Problem solving

Basic math

Product knowledge

Driver's license

Task prioritization

MS Office

IBM Content Manager

MAC21

Education

High school diploma or equivalent

Tools

IBM Content Manager

MAC21

Microsoft Office Suite

Job description

McCoy’s Building Supply is seeking a Regional Office Administrator to support office operations in New Braunfels, TX. The role handles a multi-line phone system, clerical tasks, and coordination with stores, HQ, and vendors.

The position requires strong organizational skills, attention to detail, and basic math for handling transactions. A high school diploma or equivalent is preferred, with on-the-job training provided.