Regional Multifamily Portfolio Leader

Socket.dev; San Rafael (CA); On-site; USD 129,000 - 163,000; Full time

Benefits offered by this job

Annual incentive bonus

PTO

Full benefits package

Job summary

SyRES PROPERTIES is seeking a Regional Manager to lead the performance of a multi-state portfolio of multifamily communities. You will coach Community Managers, align operations with owner-operator standards, and drive revenue, NOI, and asset value through disciplined financial and operational execution.

The role requires strategic leadership, the ability to travel regularly across states, and a proven track record in multifamily management.

Qualifications

• Bachelor's degree in Business, Real Estate, Finance, Hospitality, or a related field preferred; equivalent industry experience will be considered.
• Minimum of 5 years of progressive multifamily property management experience, including leadership responsibility for multiple communities or markets.
• Multi-state portfolio management experience strongly preferred.
• Demonstrated ability to develop Community Managers and build high-performing, geographically dispersed teams.
• Strong financial and business acumen with the ability to interpret financial statements, budgets, forecasts, variance reports, and operational KPIs.
• Strong understanding of multifamily operations, leasing, resident experience, facilities management, and asset performance.
• Strong leadership, coaching, communication, decision-making, and organizational skills.
• Ability to build effective relationships with ownership, senior leadership, onsite teams, and cross-functional partners.
• Ability to operate effectively in a growing organization and lead teams through change, transitions, and evolving processes.
• Proficiency with property management and business technology platforms; Yardi experience strongly preferred.
• Ability and willingness to travel regularly throughout the assigned multi-state portfolio.
• Real Estate license where required by state or local regulations; otherwise preferred.
• Industry certifications such as CPM, CAPS, CAM, ARM, or similar credentials preferred.
• Experience with property transitions, acquisitions, new developments, and/or lease-ups preferred.

Responsibilities

• Leads the overall performance of an assigned multi-state portfolio, ensuring communities achieve established operational, financial, leasing, resident experience, and business performance goals.
• Provides direct leadership, coaching, and accountability to Community Managers, developing them into strong business and people leaders.
• Develops an owner-operator mindset across property teams by connecting daily operational decisions to revenue, expenses, NOI, asset value, resident experience, and long-term property performance.
• Reviews financial statements, budgets, forecasts, market conditions, and operational performance and partners with Community Managers to develop and execute action plans that drive results.
• Builds and reinforces a consistent SyRES culture of ownership, accountability, collaboration, and continuous improvement across geographically diverse teams.
• Establishes clear performance expectations while empowering Community Managers to proactively identify risks and opportunities, develop recommendations, and make informed business decisions.
• Conducts routine property visits and inspections to evaluate operations, leasing performance, resident experience, physical condition, safety, maintenance standards, and overall asset performance.
• Monitors occupancy, leasing velocity, pricing, concessions, renewals, delinquency, resident retention, and competitive market conditions and implements strategies to improve performance.
• Oversees property budgets and financial performance, identifying opportunities to grow revenue, manage expenses, improve operational efficiency, and maximize asset value.
• Develops Community Managers' financial acumen and ability to understand, communicate, and take ownership of their property's financial performance.
• Recruits, develops, coaches, and retains high-performing leaders and teams while identifying and developing future talent to support portfolio growth.
• Partners with Accounting, Marketing, Human Resources, Learning & Development, Facilities, IT, Legal, and other support teams to improve asset and team performance.
• Ensures properties consistently deliver a high-quality resident experience and that escalated resident concerns are addressed appropriately and timely.
• Oversees maintenance, preventative maintenance, apartment turns, inspections, and property conditions to ensure assets meet SyRES and ownership standards.
• Identifies operational and capital needs and communicates risks, opportunities, and recommended solutions to senior leadership and ownership.
• Ensures communities operate in compliance with applicable federal, state, and local regulations, Fair Housing requirements, company policies, and ownership requirements.
• Supports property transitions, acquisitions, lease-ups, new developments, and other portfolio growth initiatives, ensuring new communities successfully adopt SyRES operating standards and culture.
• Champions company initiatives and organizational change, ensuring effective communication, adoption, and accountability throughout the portfolio.
• Prepares and presents portfolio performance, financial results, market trends, risks, opportunities, and action plans to senior leadership and ownership.

Skills

Leadership

Financial acumen

Team development

Communication

Travel readiness

Yardi experience

Education

Bachelor's degree in Business/Real Estate/Finance/Hospitality

Equivalent industry experience

Tools

Yardi

Job description

SyRES PROPERTIES is seeking a Regional Manager to lead the performance of a multi-state portfolio of multifamily communities. You will coach Community Managers, align operations with owner-operator standards, and drive revenue, NOI, and asset value through disciplined financial and operational execution.

The role requires strategic leadership, the ability to travel regularly across states, and a proven track record in multifamily management.