Regional Medical Director, Urgent Care (Hybrid)

GoHealth Urgent Care; Shadyside (OH); Hybrid; USD 190,000 - 230,000; Full time

Job summary

UPMC-GoHealth Urgent Care is seeking an Associate Regional Medical Director to lead a team of 75–100 frontline providers across multiple urgent care centers. The role blends 50% administrative leadership with ongoing clinical practice, shaping quality, engagement, and growth across PA and WV.

You will partner with Medical Directors and operational leaders to drive market strategy, care coordination, and provider performance while maintaining a formal clinical presence in center duties weekly.

Qualifications

• MD or DO from an accredited medical school.
• Board Certification in Emergency Medicine, Family Medicine, or Med-Peds.
• Current physician licensure (or ability to obtain licensure in Pennsylvania).
• Minimum 2 years of physician leadership experience in urgent care, emergency medicine, primary care, or a related clinical setting.
• Demonstrated success leading providers and driving clinical quality initiatives.
• Clinical experience treating patients of all ages, including newborns.

Responsibilities

• Lead, coach, mentor, and directly manage frontline providers across multiple regions and centers.
• Support provider onboarding, orientation, engagement, performance management, and professional development.
• Maintain an active clinical practice through weekly patient care responsibilities in center.
• Provide escalation support for Advanced Practice Providers (APPs).
• Participate in shared after-hours and weekend clinical call coverage.
• Partner with Medical Directors and health system leaders to execute market strategy and operational priorities.
• Advance care coordination initiatives that strengthen patient access, continuity of care, and network integrity.
• Support referral pathways and collaborative relationships throughout the UPMC network.
• Drive provider alignment with organizational goals, operational standards, and patient experience expectations.
• Lead quality assurance and performance improvement programs across the market.
• Monitor key quality metrics, including antimicrobial stewardship, corticosteroid stewardship, controlled substance utilization, and transfer rates.
• Oversee provider chart review, FPPE/OPPE processes, and clinical documentation standards.
• Support the GoFollow aftercare and clinical results management program.
• Provide leadership across both in-person and virtual care delivery models, including oversight and support of the Virtual Visit service line to ensure consistent clinical excellence and patient experience.
• Lead educational initiatives, including new provider onboarding and APP graduate training programs.
• Promote consistency in clinical workflows, provider performance, and patient experience across all centers.
• Participate in workforce planning and initiatives that support sustainable growth and operational excellence.

Job description

UPMC-GoHealth Urgent Care is seeking an Associate Regional Medical Director to lead a team of 75–100 frontline providers across multiple urgent care centers. The role blends 50% administrative leadership with ongoing clinical practice, shaping quality, engagement, and growth across PA and WV.

You will partner with Medical Directors and operational leaders to drive market strategy, care coordination, and provider performance while maintaining a formal clinical presence in center duties weekly.