Associate Regional Medical Director

GoHealth Urgent Care; Shadyside (OH); Hybrid; USD 190,000 - 230,000; Full time

Job summary

UPMC-GoHealth Urgent Care is seeking an Associate Regional Medical Director to lead a team of 75–100 frontline providers across multiple urgent care centers. The role blends 50% administrative leadership with ongoing clinical practice, shaping quality, engagement, and growth across PA and WV.

You will partner with Medical Directors and operational leaders to drive market strategy, care coordination, and provider performance while maintaining a formal clinical presence in center duties weekly.

Qualifications

• MD or DO from an accredited medical school.
• Board Certification in Emergency Medicine, Family Medicine, or Med-Peds.
• Current physician licensure (or ability to obtain licensure in Pennsylvania).
• Minimum 2 years of physician leadership experience in urgent care, emergency medicine, primary care, or a related clinical setting.
• Demonstrated success leading providers and driving clinical quality initiatives.
• Clinical experience treating patients of all ages, including newborns.

Responsibilities

• Lead, coach, mentor, and directly manage frontline providers across multiple regions and centers.
• Support provider onboarding, orientation, engagement, performance management, and professional development.
• Maintain an active clinical practice through weekly patient care responsibilities in center.
• Provide escalation support for Advanced Practice Providers (APPs).
• Participate in shared after-hours and weekend clinical call coverage.
• Partner with Medical Directors and health system leaders to execute market strategy and operational priorities.
• Advance care coordination initiatives that strengthen patient access, continuity of care, and network integrity.
• Support referral pathways and collaborative relationships throughout the UPMC network.
• Drive provider alignment with organizational goals, operational standards, and patient experience expectations.
• Lead quality assurance and performance improvement programs across the market.
• Monitor key quality metrics, including antimicrobial stewardship, corticosteroid stewardship, controlled substance utilization, and transfer rates.
• Oversee provider chart review, FPPE/OPPE processes, and clinical documentation standards.
• Support the GoFollow aftercare and clinical results management program.
• Provide leadership across both in-person and virtual care delivery models, including oversight and support of the Virtual Visit service line to ensure consistent clinical excellence and patient experience.
• Lead educational initiatives, including new provider onboarding and APP graduate training programs.
• Promote consistency in clinical workflows, provider performance, and patient experience across all centers.
• Participate in workforce planning and initiatives that support sustainable growth and operational excellence.

Job description

You’re more valuable than ever – And that’s just how we’ll make you feel.

Associate Medical Director

UPMC-GoHealth Urgent Care

Location: Hybrid | Pittsburgh, PA

Help Shape the Future of Urgent Care Leadership While Continuing to Practice Medicine

UPMC-GoHealth Urgent Care is seeking an experienced and collaborative physician leader to join our team as an Associate Regional Medical Director. This unique role offers a balanced 50% administrative and 50% clinical practice structure, allowing you to directly impact patient care while leading a large, high-performing Provider workforce across our market, spanning Pennsylvania and West Virginia.

As an Associate Regional Medical Director, you will partner closely with other Medical Directors, Advanced Practitioner Leads, operational leadership, and health system stakeholders to advance clinical quality, provider engagement, care coordination, and strategic growth across approximately 85 urgent care centers, serving hundreds of thousands of patients annually.

Position Overview

The Associate Regional Medical Director serves as the direct leader for frontline Providers across the UPMC-GoHealth Urgent Care network, supporting a team of approximately 75-100 Providers. This role combines physician leadership, quality oversight, strategic planning, provider development, and ongoing clinical practice.

Working collaboratively with operational partners, advanced practice leadership, site managers, and UPMC stakeholders, you will help drive exceptional patient outcomes, provider performance, and alignment with the mission and vision of both UPMC and GoHealth Urgent Care.

Key Responsibilities

Clinical & Provider Leadership

• Lead, coach, mentor, and directly manage frontline providers across multiple regions and centers.
• Support provider onboarding, orientation, engagement, performance management, and professional development.
• Maintain an active clinical practice through weekly patient care responsibilities in center.
• Provide escalation support for Advanced Practice Providers (APPs).
• Participate in shared after-hours and weekend clinical call coverage.

Strategic Leadership

• Partner with the Medical Directors and health system leaders to execute market strategy and operational priorities.
• Advance care coordination initiatives that strengthen patient access, continuity of care, and network integrity.
• Support referral pathways and collaborative relationships throughout the UPMC network.
• Drive provider alignment with organizational goals, operational standards, and patient experience expectations.

Quality & Clinical Excellence

• Lead quality assurance and performance improvement programs across the market.
• Monitor key quality metrics, including antimicrobial stewardship, corticosteroid stewardship, controlled substance utilization, and transfer rates.
• Oversee provider chart review, FPPE/OPPE processes, and clinical documentation standards.
• Support the GoFollow aftercare and clinical results management program.
• Provide leadership across both in-person and virtual care delivery models, including oversight and support of the Virtual Visit service line to ensure consistent clinical excellence and patient experience.
• Lead educational initiatives, including new provider onboarding and APP graduate training programs.

Operational Collaboration

• Promote consistency in clinical workflows, provider performance, and patient experience across all centers.
• Participate in workforce planning and initiatives that support sustainable growth and operational excellence.

Qualifications

Required

• MD or DO from an accredited medical school.
• Board Certification in Emergency Medicine, Family Medicine, or Med-Peds.
• Current physician licensure (or ability to obtain licensure in Pennsylvania).
• Minimum 2 years of physician leadership experience in urgent care, emergency medicine, primary care, or a related clinical setting.
• Demonstrated success leading providers and driving clinical quality initiatives.
• Clinical experience treating patients of all ages, including newborns.

Preferred

• Multi-site medical leadership experience.
• Urgent care leadership experience.
• Experience working within an integrated health system.
• Experience managing provider performance, quality programs, and physician engagement initiatives.

Why UPMC-GoHealth Urgent Care?

• Meaningful leadership impact across one of the region's largest urgent care networks.
• Unique blend of physician leadership and clinical practice.
• Opportunity to influence care delivery for more than 700,000 patient encounters annually.
• Collaborate with a highly engaged leadership team and respected health system partner.
• Competitive compensation, incentive opportunities, and comprehensive benefits package.
• Career growth within a national leader in urgent care.

About UPMC-GoHealth Urgent Care

UPMC-GoHealth Urgent Care combines the trusted expertise of UPMC with GoHealth's innovative urgent care platform to deliver convenient, connected, and high-quality care throughout Pennsylvania. Our mission is to provide effortless, personal, and accessible healthcare experiences while improving patient outcomes and strengthening coordination across the continuum of care.

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

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