Regional Medicaid Specialist

Journey; Frederick (MD); On-site; USD 50,000 - 60,000; Full time

Job summary

Journey seeks a Skilled Nursing Medicaid Specialist to manage billing across facilities, ensuring accuracy, compliance, and timely processing. You will work with families, payors, and internal teams, handling inquiries and maintaining clear communication about statements and accounts.

The role emphasizes accurate data handling, collaboration with leadership, and adherence to healthcare billing regulations while supporting month-end close and overall organizational mission.

Qualifications

• Experience with healthcare or long-term care billing preferred.
• Strong numerical accuracy and data handling.
• Excellent communication and customer service skills.
• Ability to manage multiple deadlines and handle sensitive information.

Responsibilities

• Process, review, and submit billing for assigned facilities accurately and on schedule
• Monitor account balances, reimbursements, adjustments, and payment posting
• Respond to inquiries from families, residents, payors, and facility staff regarding billing statements and account status
• Collaborate with facility teams to ensure required documentation is complete and accurate
• Troubleshoot billing discrepancies and resolve issues in a timely and professional manner
• Maintain compliance with state, federal, and organization regulations/policies
• Support month-end close processes as needed

Skills

Attention to detail

Billing experience

Communication skills

Independent work

Tools

Billing software

Spreadsheets

Electronic documentation systems

Job description

Description

At Journey, we are dedicated to changing the world one heart at a time by providing exceptional care and support to the individuals and communities we serve. We are seeking a Skilled Nursing Medicaid Specialist to join our team and support our mission through accurate, timely, and compassionate financial processing and communication.

Position Overview:
The Skilled Nursing Medicaid Specialist is responsible for managing billing processes across assigned facilities, ensuring accuracy, compliance, and efficiency. This includes working closely with facility leadership, families, payors, and internal teams to ensure all billing information is collected, processed, and communicated clearly.

Wage: $50-60k

Key Responsibilities:

• Process, review, and submit billing for assigned facilities accurately and on schedule
• Monitor account balances, reimbursements, adjustments, and payment posting
• Respond to inquiries from families, residents, payors, and facility staff regarding billing statements and account status
• Collaborate with facility teams to ensure required documentation is complete and accurate
• Troubleshoot billing discrepancies and resolve issues in a timely and professional manner
• Maintain compliance with state, federal, and organization regulations/policies
• Support month-end close processes as needed

What We’re Looking For:

• Previous billing or accounting experience preferred (healthcare or long-term care billing experience is a plus)
• Strong attention to detail and ability to work with numerical data accurately
• Excellent communication and customer service skills
• Ability to work independently, manage multiple deadlines, and handle sensitive information with professionalism
• Comfort using billing software, spreadsheets, and electronic documentation systems

Why Join Journey:

• Mission-centered culture focused on care and compassion
• Collaborative environment with supportive leadership
• Opportunities for growth and advancement within a rapidly expanding organization
• A role that directly impacts the experience and support provided to residents and families

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.