Regional Manager of Repair (T3)

Oil Changers Inc.; Austin (TX); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with matching

Paid time off

Employee discount

Gas card/car allowance

Potential Bonuses

Job summary

Oil Changers Inc. in Austin, TX is seeking a Regional Manager of Repair and Quick Lube with 5+ years in automotive repair and multi-unit management to lead location managers, coach staff, and ensure service excellence company-wide.

You will design strategies, monitor metrics, recruit and develop teams, and maintain compliance with policies and safety standards. The position is full-time in person with a salary of $75,000 to $100,000 annually plus bonuses and benefits after probation.

Qualifications

• 5+ years of automotive repair and management experience.
• Experience managing multiple chain facilities.
• Must have a valid driver’s license and maintain insurability.
• Must maintain a reliable vehicle for daily store-to-store travel in the Austin area.

Responsibilities

• Design and implement strategic and financial plans to maximize profitability.
• Monitor operating statistics to identify opportunities for improvement.
• Lead, coach, and develop location managers and staff to achieve targets.
• Recruit, train, and retain a diverse team; ensure policy compliance.
• Coordinate between locations and corporate leadership for effective communication.
• Maintain a high-quality service environment and manage customer expectations.
• Develop marketing opportunities and execute programs to grow business.
• Ensure compliance with laws, policies, and warranty procedures.
• Schedule technicians and manage daily repair workloads according to skill level.
• Oversee training, inventory control, and fleet lead account processes.

Skills

Leadership

Communication

Organizational skills

Recruitment

Training

Customer service

Driver's license

Job description

Oil Changers Inc. seeks a dedicated Regional Manager of Repair and Quick Lube for the Austin, Texas Market. The ideal candidate will have at least five years of related experience in the multiple-unit automotive repair and management field, ensuring compliance with company policies and procedures, maintaining high-quality service standards, and fostering a positive work environment. This position offers a competitive salary of $75,000 to $100,000 yearly, with potential bonuses based on experience, as well as insurance, dental, and other benefits upon probation completion.

Reporting Relationship

The Regional Manager reports directly to the Territory Director.

Duties and Responsibilities

• Design, develop, and implement strategic and financial plans to maximize profitability.
• Monitor key operating statistics to identify opportunities for financial improvement.
• Achieve company goals by maximizing location manager and employee performance through coaching and performance management.
• Recruit, develop, and retain location managers and staff, ensuring compliance with company training standards.
• Act as a liaison between location personnel and corporate management to ensure effective communication.
• Maintain a team environment through empowerment, recognition, trust, and respect.
• Promote business growth by identifying marketing opportunities and executing marketing programs.
• Ensure compliance with corporate policies and federal, state, and local laws and regulations.
• Greet customers and communicate clearly and professionally any changes in repairs that would affect cost and/or delivery expectations.
• Handle customer complaints and ensure high-quality service repairs.
• Establish and maintain customer follow-up programs to confirm customer satisfaction with their service experience.
• Maintain high-quality service repairs and minimize comebacks. Conduct spot checks and quality checks on completed jobs and verify paperwork technicians turn in.
• Perform maintenance checks and ensure tools and supplies are available.
• Understand the computer system and ensure full utilization for daily operations.
• Train managers in ordering procedures and inventory control.
• Develop fleet lead account identification process and fleet acquisition plan.
• Make recommendations for improving production methods and equipment performance.
• Understand and ensure compliance with manufacturer warranty and policy procedures.
• Ensure repairs are charged out correctly, i.e., warranty and/or policy repairs.
• Recruit, hire, and motivate qualified service technicians. Assisted in developing and mentoring technicians and supported regional leadership.
• Provide technical support for technicians when necessary.
• Schedule technicians for daily repair work that matches their skill level to ensure quality, as well as schedule off time.
• Ensure that all employees receive appropriate company training.

Qualifications

• Three to five years of experience in the automotive industry and management field.
• Experience managing multiple chain facilities.
• Strong leadership, communication, and organizational skills.
• Ability to recruit, train, and develop a diverse team of employees.
• A valid driver’s license with a clean driving record must meet the insurability guidelines set forth by the insurance carrier.
• Ability to maintain a satisfactory customer ranking and increase sales.
• Must have a reliable vehicle for daily use, you will commute from store to store in the Austin area.

Physical Capabilities

• Manual dexterity for handling tasks.
• Ability to stand, walk, lift, and drive as necessary.
• Visual and auditory acuity required for job duties.

Work Environment

• Exposure to moving mechanical parts, chemicals, and moderate noise levels.

Benefits

• Health insurance, dental, and vision
• Ancillary Benefit Options
• Flexible spending account/Health savings account
• 401(k) with matching
• Paid time off/Sick time
• Employee discount
• Gas card/car allowance
• Potential Bonuses

Oil Changers Inc. is an Equal Opportunity Employer.

This job description encompasses the responsibilities, qualifications, and physical requirements for the position of Regional Manager at Oil Changers Inc. in the Austin, Texas market. Note that the employee may be required to perform additional duties as requested by management.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental Insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule

• 8–10-hour shifts
• 5 Day shifts per week

Supplemental pay types

• Bonus opportunities

Ability to Relocate

• Austin, TX: Relocate before starting work (Required)

Work Location

• In person

Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule

• 8 hour shift
• Day shift

Supplemental Pay

• Bonus opportunities

Application Question(s)

• Will you be able to commute from store to store using a reliable vehicle?

Experience

• Automotive Management: 3 years (Required)

Work Location

• In person