Regional Manager, Asset Protection

NAPA Auto Parts; Jacksonville (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

NAPA Auto Parts is seeking a Regional Manager of Asset Protection to oversee regional asset protection initiatives with a primary focus on theft investigations, safety compliance, and risk audits. You will safeguard company assets, reduce shrink, and promote a safe environment for employees and customers.

The role requires strong investigative skills, OSHA safety knowledge, and the ability to lead cross-functional teams, coach store staff, and report findings to regional leadership.

Qualifications

• Bachelor’s degree preferred in Criminal Justice, Business Administration, or related field.
• 5-7 years in asset protection, loss prevention, or related field.
• 2-3 years in a multi-unit or regional leadership role.
• Proven track record of theft investigations and safety programs.
• Strong investigative techniques, risk management, and data interpretation.
• Excellent leadership with ability to influence diverse teams.
• Analytical thinking, effective communication, and collaboration with stakeholders.
• Detail-oriented, highly organized with ability to manage multiple priorities.

Responsibilities

• Lead and oversee investigations into internal and external theft, fraud, and other criminal activities.
• Collaborate with store teams, law enforcement, and legal departments to resolve theft cases.
• Utilize investigative tools such as CCTV, exception reporting systems, and interviews to identify theft incidents.
• Maintain detailed documentation of investigations in compliance with policies and legal requirements.
• Provide training and guidance on theft prevention strategies and safety awareness.
• Conduct regular safety audits and risk assessments across locations in the region.
• Partner with store leadership to implement corrective actions to mitigate risks.
• Ensure OSHA compliance and promote a culture of safety.
• Investigate workplace accidents to determine root causes and preventative measures.
• Identify vulnerabilities in processes and recommend improvements to reduce risk and shrink.
• Monitor cash handling, inventory control, and other operational standards.
• Provide actionable insights and reports to senior leadership on audit findings and trends.
• Advise store managers and regional leadership on asset protection matters.
• Coach store teams on asset protection best practices and risk mitigation.
• Build relationships with law enforcement, vendors, and stakeholders to enhance efforts.
• Analyze shrink data and safety metrics to identify patterns and develop action plans.
• Prepare and present reports on asset protection performance to senior leadership.
• Leverage data to prioritize high-risk locations and allocate resources.

Skills

Leadership

Analytical skills

Communication

Interpersonal skills

Team building

Detail-oriented

Education

Bachelor’s degree in Criminal Justice or Business Administration

Tools

CCTV

Exception reporting software

Job description

Job Summary

We are looking for a dedicated and experienced Regional Manager of Asset Protection to join our dynamic auto parts team. The Regional Manager of Asset Protection is responsible for overseeing asset protection initiatives within a designated region, with a primary focus on theft investigations, safety compliance, and risk audits. This role plays a critical part in safeguarding company assets, reducing shrink, and ensuring a safe environment for employees and customers. The ideal candidate will have strong investigative skills, a deep understanding of safety and risk management, and the ability to lead and influence cross‑functional teams.

Responsibilities

• Lead and oversee investigations into internal and external theft, fraud, and other criminal activities.
• Collaborate with store teams, law enforcement, and legal departments to ensure proper resolution of theft cases.
• Utilize investigative tools and techniques, such as CCTV, exception reporting systems, and interviews, to identify and resolve theft‑related incidents.
• Maintain detailed documentation of all investigations, ensuring compliance with company policies and legal requirements.
• Provide training and guidance to store teams on theft prevention strategies and awareness.
• Conduct regular safety audits and risk assessments across locations in the region to identify potential hazards and ensure compliance with safety and operational standards.
• Partner with store leadership and operations teams to implement corrective actions to mitigate risks and improve safety.
• Ensure compliance with OSHA regulations and company safety policies, promoting a culture of safety awareness.
• Investigate workplace accidents and incidents to determine root causes and recommend preventative measures.
• Identify vulnerabilities in operational processes and recommend improvements to reduce risk and shrink.
• Monitor compliance with cash handling, inventory control, and other operational standards.
• Provide actionable insights and reports to senior leadership on audit findings and trends.
• Serve as a trusted advisor to store managers and regional leadership on asset protection matters.
• Provide coaching and training to store teams on asset protection best practices, safety protocols, and risk mitigation strategies.
• Build strong relationships with law enforcement, external vendors, and other stakeholders to enhance asset protection efforts.
• Analyze shrink data, theft trends, and safety metrics to identify patterns and develop targeted action plans.
• Prepare and present reports on asset protection performance, investigations, and safety compliance to senior leadership.
• Leverage data to prioritize high‑risk locations and allocate resources effectively.

Qualifications

• Bachelor’s degree in Criminal Justice, Business Administration, or a related field (preferred).
• Minimum of 5-7 years of experience in asset protection, loss prevention, or a related field, with at least 2-3 years in a multi‑unit or regional leadership role.
• Proven track record of conducting successful theft investigations and implementing safety programs.
• Strong knowledge of investigative techniques, theft prevention strategies, and risk management practices.
• Excellent leadership and team‑building skills, with the ability to influence and motivate diverse teams.
• Exceptional analytical skills, with the ability to interpret data and develop actionable plans.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Detail‑oriented and highly organized, with the ability to manage multiple priorities in a fast‑paced environment.
• Proficiency in Microsoft Office Suite and familiarity with asset protection tools and systems (e.g., CCTV, exception reporting software).
• Certified Forensic Interviewer (CFI)
• Loss Prevention Qualified (LPQ) or Loss Prevention Certified (LPC)

Physical Demands / Working Environment

• Frequent travel within the region is required.
• Ability to work flexible hours, including evenings and weekends, as needed.
• May involve physical activity, such as conducting on‑site audits or investigations.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.