Regional Manager (62282)

Abode Communities; Los Angeles (CA); On-site; USD 90,000 - 112,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) plan with employer match

Paid time off

Job summary

Abode Communities in Los Angeles is seeking a Regional Manager to oversee the operations of its property management portfolio. This role includes ensuring compliance with affordable housing regulations, as well as financial oversight, while fostering a quality living environment.

Applicants should have significant experience in multifamily property management, with a minimum of 10 years in the field and a Bachelor's degree preferred. The position offers comprehensive benefits and a supportive work environment.

Qualifications

• 3+ years of experience overseeing multiple properties.
• 10 years of relevant multifamily residential property management experience.
• Minimum of 1 certification in LIHTC or HUD designation.

Responsibilities

• Oversee overall operations of assigned portfolio.
• Ensure housing compliance at each community.
• Manage financial oversight including drafting budgets.

Skills

Leadership Skills

Organizational Abilities

Problem-solving

Time Management

Knowledge of Fair Housing Laws

Education

Bachelor's Degree (B.S./B.A.)

Property Management Certification

Tools

Boston Post/MRI

Microsoft Office

Job description

Job Details

• Job Location: Corporate Office Abode Communities - Los Angeles, CA 90033
• Position Type: Full Time
• Education Level: Bachelor's Degree (B.S./B.A.)
• Salary Range: $90,000.00 - $112,000.00
• Job Category: Real Estate Development

Company Description

Abode Communities is a regional non‑profit real estate development and property management firm. Abode Communities Property Management manages 39 multifamily residential communities serving some 6,200 low‑income people throughout California. The organization, with a 98% portfolio‑wide occupancy rate, offers a full range of professional services to ensure our residential portfolios remain physically solvent and in compliance with regulatory requirements. Property management staff members go above and beyond to ensure each property managed becomes a pillar within its community through the creation of vibrant, connected spaces that support residents' emotional, physical and financial well‑being.

Position Summary

The Regional Manager is responsible for the operations of an assigned portfolio. The focus is on achieving company objectives, ensuring affordable housing compliance, and providing financial oversight of the portfolio. Responsibilities include maintaining the physical asset, fostering a quality living environment, and building positive, productive relationships with the community team. The role requires supervisory responsibility for Community Managers and indirect oversight of office staff and maintenance staff, including hiring, training, supervision, and corrective action.

Primary Responsibilities & Accountabilities

Operations

• Oversee overall operations of assigned portfolio.
• Implement Abode’s Regional Manager Blueprint tool to align portfolio management practices.
• Ensure housing compliance at each community meets all federal, state and local requirements.
• Manage financial oversight: draft operating budgets, 5‑year capital improvement plans, monitor monthly financials and address variances exceeding 5% promptly.
• Conduct quarterly variance analysis and monitor revenue collection, delinquency follow‑up and subsidy/abatement concerns.
• Uphold rent growth; collaborate with Compliance to schedule annual rent increases and gross rent changes.
• Collaborate with the Director and SVP of Property Management to develop and implement property‑management policies and procedures.
• Maintain occupancy level of 98% or higher; manage waitlist and advertising per the Fair Housing Marketing plan, keeping vacancy below 10 days.
• Verify lease file compliance, accurate application processing, income verification, and other paperwork to maximize efficiency.
• Ensure accurate transaction recording in Boston Post/MRI for all community activities.
• Monitor unit turn processes to meet a 5‑day target and oversee annual recertification, inspections, and repair timelines.
• Prepare audits and physical inspections, resolve findings within 30 days unless approved otherwise.
• Manage project and maintenance budgets, negotiate with contractors, oversee quality inspections, and resolve budget variances promptly.
• Respond to resident complaints, risk management incidents, legal counsel or legal matters, and serve as community representative for court proceedings.
• Lead emergency maintenance situations, ensuring after‑hours response and communication with corporate leadership.
• Maintain portfolio cleanliness, health, safety, and risk mitigation standards.

Staff Supervision

• Supervise all Community Managers and indirectly oversee office and maintenance staff.
• Collaborate with Community Managers on maintenance and operational issues.
• Conduct individual and group staff meetings to communicate company directives and gather feedback.
• Visit each site at least twice per month, with a minimum of three site visits per week.
• Identify staff training needs, develop performance improvement plans, and support professional development.
• Support time‑keeping policies, timecard review and payroll approval.
• Foster an inclusive, productive work environment, recognize achievements, and prioritize team tasks.
• Ensure staff attendance of required training such as fair housing, safety, non‑discrimination and harassment prevention.
• Implement training programs for new hires and existing employees to meet operational standards.

Other Responsibilities

• Attend Regional Manager Blueprint meetings.
• Stay current on federal, state, and local operational updates.
• Provide timely written responses to operational inquiries.
• Collaborate with departments on special projects, trainings and implementations.

Special Projects

As designated by Director, SVP or designee.

Qualifications

• High school diploma required.
• 3+ years overseeing multiple properties.
• 10 years of relevant multifamily residential property management experience, especially with affordable housing programs, Tax Credit, HUD, LAHD, HCD, CDLAC.
• Minimum of 1 certification in LIHTC or HUD designation (National Affordable Housing Professional Certification TCS, HCCP, COS, or CPO).
• Property Management Certification a plus.
• Experience in operations, budgeting, move‑in processes, recertification, and inspections.
• Strong working knowledge of Tax Credit, HUD, LAHD, HCD, CDLAC programs.
• Knowledge of Fair Housing, State, Local, and other applicable laws.
• Proven collaborative, values‑based leadership with measurable results.
• Commitment to excellent customer service and empathetic communication.
• Demonstrated leadership skills, building cohesive small‑ to medium‑sized teams.
• Commitment to improving residents' quality of life through high‑quality affordable housing.
• Excellent verbal and written communication, business reporting, and presentation skills.
• Strong problem‑solving, multitasking, and organizational abilities.
• Proactive initiative and time‑management skills.
• Ability to engage diverse populations and understand related challenges.
• Proficient with Microsoft Office.
• Knowledge of industry software, Boston Post/MRI preferred.
• Valid California driver's license, active auto insurance and ability to travel within the service area.

Additional Information & Benefits

• Medical, Dental, and Vision coverage.
• Flexible Spending Account.
• Company‑paid Long‑Term Disability, Basic Life and AD&D.
• Employee Assistance Program.
• 401(k) plan with employer match.
• Paid time off: starting at 12 vacation days per year, 12 sick days, and 10 company paid holidays.
• Work‑life balance support and generous PTO policies.

Equal Employment Opportunity Statement

Abode Communities embraces equal opportunity and diversity is a core value. We define diversity as “Fostering an organizational culture of inclusion, where different experiences and perspectives of those we serve and those with whom we work are respected and valued.” Our workplace is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We encourage applications from traditionally underrepresented communities.