Regional Manager

Roots Management Group; United States; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Annual bonus

Medical insurance

Dental coverage

Vision coverage

401(k) matching

Cell reimbursement

Disability insurance

Life insurance

HSA

Paid holidays

Paid time off

Parental leave

Career growth

Team environment

Job summary

Roots Management Group is seeking a Regional Manager to oversee the sales and leasing, management, financial performance, and day-to-day operations of a portfolio of manufactured housing communities within a geographic region. You will ensure occupancy, drive revenue, and uphold Roots’ standards across sites.

The role requires 3+ years in multi-family property management, strong leadership across multiple locations, budgeting experience, and excellent communication.

Qualifications

• 3+ years of multi-family property/portfolio management experience
• MH experience preferred
• Experience leading and managing people across multiple locations and priorities
• Excellent customer service and communication skills
• Strong budgeting and financial reporting experience
• Sales and leasing experience required
• Ability to manage vendor relationships and safety programs
• Detail-oriented with strong problem-solving abilities

Responsibilities

• Manage day-to-day operations of communities within the region
• Oversee sales, leasing, occupancy, and financial performance
• Direct hiring, evaluations, and disciplinary actions per policies
• Supervise contractors, insurance, bidding, invoices and payments
• Support marketing efforts and promotions across sites
• Ensure safety, training, and incident reporting
• Conduct site visits and enforce community rules and upkeep
• Maintain resident relations and community appearance standards
• Monitor expenses and prepare financial/administrative reports
• Assist in budgeting and market pricing for homes/lots
• Collaborate with departments on special projects
• Other duties as assigned by management

Skills

Multi-family PM

Leadership

Customer service

Budgeting

Sales & leasing

MS Office

Communication

Problem solving

Detail-oriented

Time management

Tools

Microsoft Office

Job description

Rooted in positive transformation, Roots Management Group is an integrated manufactured housing community (MHC) investment and management company focused on increasing the availability of best-in-class housing options people can afford. Founded in 2017, we operate communities nationwide through community development, strategic capital investment, and hands-on management. Our culture is guided by our ROOTS core values-Respect, Ownership, Opportunity, Teamwork, and Sincerity-creating an environment where team members are empowered to grow, take accountability, and make a meaningful impact.

What we are looking for

We are currently seeking a Regional Manager to oversee the sales and leasing, management, financial performance, the physical condition of assets and the day-to-day operations of a portfolio of manufactured housing communities within a geographic region.

Responsibilities will include:

• Managing the day-to-day operations of manufactured housing communities within their assigned region.
• Supporting their region in initiatives of growing and maintaining community occupancy, overseeing the sales of on-site homes, and managing site reservations (if applicable).
• Providing direction in community personnel issues, including hiring, conducting evaluations, and disciplinary actions in accordance with the Roots policies and practices under the direction/approval of Human Resources.
• Ensuring Community Managers (CMs) are properly supervising and monitoring outside contractors working in the community, including managing insurance, bidding jobs, approving work, and invoice accuracy and payment.
• Supporting the overall marketing efforts and offering input and suggestions regarding promotions, advertisements, etc.
• Working directly with community and supporting staff to drive traffic and ensure that all on-site personnel are well versed in sales protocol, inventory, and programs.
• Adhering to safety requirements and guidelines and ensuring that staff and vendors are properly trained, including ensuring the CM is promptly reporting accidents and emergency situations by preparing and filing out incident reports.
• Conducting in person visits and community inspections to ensure community rules are being enforced, safety is being maintained, staff is responding to emergencies, and overall cleanliness of the community is being obtained.
• Reinforce the Roots appearance standards to ensure we are providing affordable and quality housing that our residents can be proud of.
• Ensuring the community staff is working closely with their residents, fostering positive tenant and community relations, and organizing community relations activities.
• Overseeing the financial transactions and record-keeping, including rent collection, delinquent accounts, utility bill assessments, vendor invoices, daily bank deposits and any additional transactions.
• In conjunction with the Senior Vice President of the division, help prepare the annual community budget(s) and assist with the ongoing oversight of that budget.
• Ensuring community staff manage expenses within budget as well as tracking budget variances. This includes compiling and preparing various financial and administrative reports.
• Assisting in market survey efforts to ensure that homes and lots are priced competitively.
• Collaborating with various departments and leadership on special projects.
• Other responsibilities as assigned by management.

Position Qualifications / Minimum Requirements:

• Requires 3+ years of multi-family property/portfolio management experience
• MH experience required
• Requires a minimum of five years’ experience leading and managing people in multiple locations as well as balancing projects and multiple priorities
• Excellent customer service, interpersonal, organizational and administrative skills required
• Strong working knowledge of common computer applications (e.g., Microsoft Office applications) required
• Prior Sales and leasing experience required
• Prior experience in monitoring and managing budgets and financial records/reporting strongly preferred
• Strong motivational skills and the ability to keep staff directed and focused on the execution of strategic plans, programs and projects
• Excellent communication skills, both verbal and written, required
• Excellent problem-solving skills, a “forward” looking approach to business, ability to use available information to assess where/why problems are occurring
• Detail-orientation, self-motivation, strong problem-solving abilities, and ability to adapt to multiple and changing priorities required

Schedule:

The work schedule and availability for emergency on-call duty may vary depending on need.

Additional Information / Benefits:

• Annual performance-based bonus opportunities
• Medical, Dental, and Vision insurance plans
• 401(k) with company match
• Cell phone reimbursement
• Short- and Long-Term Disability
• Basic Life & Accidental Death Insurance
• Health Savings Account (HSA)
• Paid holidays
• Paid Time Off (PTO)
• Paid parental leave
• Career growth and advancement opportunities
• High-energy company with a friendly, supportive team environment

Benefits are offered to eligible full-time employees.

To be considered for employment, candidates must pass a pre-employment background check and drug test. We thank all applicants for their interest in joining our team.