Regional Manager

MIRA Home; Riverdale (GA); Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Company vehicle

Performance bonus

Health, dental, and vision insurance

Paid time off

401(k)

Short Term and Long Term Disability

Job summary

Mira Home is seeking a Regional Manager to oversee multiple branches in a remote-capable, travel-friendly role across the United States. The role emphasizes standard-setting, field verification, and central policy execution with local branch accountability.

You will partner with the VP of Operations and Directors to drive service quality, safety, and financial results while developing Operations Managers and Field Managers for succession and growth.

Qualifications

• 5+ years of leadership in multi-site field service or route-based operations.
• Experience leading salaried managers across more than one location, including hiring, coaching, and performance management.
• Proven ability to turn around underperforming locations with measurable results.
• Budget and margin responsibility at location or division level.
• Proficiency with operational software and reporting (FieldRoutes, Geotab, Domo).
• Ability to travel and pass a background check and drug screening.
• Pest control experience and applicator license.

Responsibilities

• Branch Performance: Identify underperforming branches early and implement turnaround plans within 30 days.
• Standards and Consistency: Ensure branches operate under same SOPs and service quality standards; conduct audits.
• Leadership Development: Conduct weekly meetings with each Operations Manager and maintain succession plans.
• Field Presence: Visit branches regularly, participate in ride-alongs, and verify service delivery.
• Safety and Compliance: Maintain licenses, certifications, and vehicle compliance; address audit findings and regulatory concerns.
• Performance Accountability: Own division-level results for retention, callbacks, route completion, safety, and manager retention.

Skills

Leadership

Multi-site management

Budget & margins

Field operations

Travel readiness

Tools

FieldRoutes

Geotab

Domo

Job description

About this position

About Mira Home - Pest Control:

At Mira Home, we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to. We operate route-based residential pest control branches across multiple states, built on a culture of accountability, safety, and exceptional service.

Position Overview

The Regional Manager is responsible for the performance of multiple branches within an assigned division. The position owns service quality and consistency across locations, the development of the Operations Managers and Field Managers who report to it, safety and compliance, and the overall operational and financial results of the division.

The role combines standard setting with active field verification. The Regional Manager is expected to establish expectations centrally and confirm their execution in branches rather than managing from reports alone. The position reports to the VP of Operations and partners closely with the Technical Director, Operations Managers, and Field Managers.

Key Responsibilities

• Branch Performance: Identify underperforming branches early and implement documented turnaround plans within 30 days. Address persistent patterns of missed targets rather than managing around them.
• Standards and Consistency: Ensure all branches operate under the same SOPs and service quality standards. Conduct regular audits to verify compliance and eliminate practices that compromise brand, safety, or service.
• Leadership Development: Conduct structured weekly meetings with each Operations Manager. Maintain a documented successor in development for every key role in the division. Address leadership gaps promptly.
• Field Presence: Visit branches on a regular cadence, participate in ride-alongs and quality checks, and verify service delivery firsthand.
• Safety and Compliance: Ensure all branches maintain current licenses, certifications, and vehicle compliance. Investigate and resolve audit findings, safety incidents, and regulatory concerns promptly.
• Performance Accountability: Own division-level results for customer retention, callback rate, route completion, safety incidents, and manager retention.

Qualifications

• 5+ years of leadership experience in multi-site field service or route-based operations.
• Experience leading salaried managers across more than one location, including hiring,
• coaching, and performance management.
• Demonstrated experience turning around an underperforming location, with specific
• results.
• Budget and margin responsibility at the location or division level.
• Proficiency with operational software and reporting (we use FieldRoutes, Geotab, and
• Domo).
• Ability to travel.
• Valid driver's license with a good driving record.
• Ability to pass a background check and drug screening.
• Pest control experience and applicator license

What We Offer

• Company vehicle
• Performance bonus
• Health, dental, and vision insurance
• Paid time off
• 401(k)
• Short Term and Long Term Disability Insurance

Job Type: Full-time

Work Location: Remote with travel

Pay : D ependent on Experience.

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