Regional Manager

The Ghoman Group; Indianapolis (IN); On-site; USD 95,000 - 175,000; Full time

Job summary

The Ghoman Group is seeking a Regional Manager to oversee hotel operations, financial performance, guest satisfaction, and team development across properties in the Indianapolis area.

The ideal candidate will have extensive hotel leadership experience and a track record of driving profitability, occupancy, and guest service. This on-site role demands strong strategic thinking and hands-on problem-solving across multiple properties.

Qualifications

• 5+ years of hotel management experience at GM/RM level.
• Strong knowledge of hotel operations and P&L management.
• Experience with major brands (IHG, Marriott, Hilton) preferred.
• Excellent communication and leadership skills.
• Bachelor's degree in Hospitality or related field preferred.

Responsibilities

• Oversee daily hotel operations and lead GMs and department heads.
• Ensure properties meet brand, safety, quality, and service standards.
• Monitor financial performance including revenue and expenses.
• Develop strategies to improve occupancy, ADR, RevPAR, and profitability.
• Review P&L statements, budgets, forecasts, and KPIs.
• Recruit, train, and develop hotel leadership teams.

Skills

Hotel leadership

P&L management

Team development

Communication

Problem solving

Strategic thinking

Negotiation skills

Forecasting

Education

Bachelor's degree in Hospitality Management

Business Administration

Tools

PMS software

Microsoft Office

Property management systems

Job description

REGIONAL MANAGER

Location: Holiday Inn Express & Suites Indianapolis W – Airport Area | 5855 Rockville Road, Indianapolis, IN 46224

Salary: $95,000 – $175,000 per year, based on experience

Contact: Mr. Alex | 317-600-9820

Position Summary

The Ghoman Group is seeking an experienced and results-driven Regional Manager to oversee hotel operations, financial performance, guest satisfaction, team development, and operational standards. The ideal candidate will have strong hotel leadership experience and the ability to drive operational excellence, profitability, and guest satisfaction.

Key Responsibilities

• Oversee daily hotel operations and provide leadership to General Managers and department heads.
• Ensure properties meet company, brand, safety, quality, and service standards.
• Monitor hotel financial performance, including revenue, payroll, expenses, and profitability.
• Develop strategies to improve occupancy, ADR, RevPAR, guest satisfaction, and overall profitability.
• Review P&L statements, budgets, forecasts, and key performance indicators.
• Work closely with Sales and Revenue Management teams to maximize revenue.
• Recruit, train, coach, and develop hotel leadership teams.
• Establish performance expectations and maintain management accountability.
• Monitor staffing levels, labor costs, scheduling, and productivity.
• Conduct regular property inspections and address operational deficiencies.
• Ensure proper housekeeping, maintenance, safety, and front-office standards.
• Build strong relationships with guests, employees, vendors, ownership, and brand representatives.
• Assist with budgeting, forecasting, business planning, renovations, and capital improvement projects.
• Identify opportunities to control expenses while maintaining quality and guest satisfaction.
• Support hotel management teams with problem-solving, employee relations, and operational challenges.
• Travel between assigned properties as needed to provide leadership and operational support.

Qualifications

• 5+ years of hotel management experience, preferably as a General Manager, Regional Manager, Area Manager, or senior hotel leader.
• Strong knowledge of hotel operations, P&L management, budgeting, payroll, and labor costs.
• Experience with IHG, Marriott, Hilton, or another major hotel brand preferred.
• Strong understanding of front office, housekeeping, maintenance, sales, revenue management, and guest services.
• Proven ability to lead, coach, and develop management teams.
• Excellent communication, organizational, and problem-solving skills.
• Strong financial and business acumen.
• Ability to analyze operational reports and implement corrective action.
• Proficiency with hotel PMS, Microsoft Office, and standard hotel management systems.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

LEADERSHIP EXPECTATIONS

• Strong leadership and accountability
• Financial and business acumen
• Excellent guest-service mindset
• Team-building and employee-development skills
• Strategic thinking and decision-making
• Strong communication and negotiation skills
• Professionalism and integrity
• Ability to perform effectively in a fast-paced hotel environment

Compensation

$70,000 – $105,000 per year, based on qualifications, experience, and leadership background.