Regional Manager

Ashfield Healthcare; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

PTO and leave

401(k) with company match

Disability and life insurance

Company-paid holidays

Recognition programs

Growth opportunities and leadership/职业

Collaborative culture

Job summary

Ashfield Healthcare in Dallas seeks an experienced field leadership manager for Clinical Educators. You will oversee day-to-day operations, ensure KPIs are met, and coordinate field visits and coaching to enhance program performance.

The role requires RN with BSN preferred, 2–3 years of leadership experience, strong Excel skills, and the ability to recruit and develop Clinical Educators. Some travel to client sites will be required.

Qualifications

• RN required with BSN preferred; active RN license

Responsibilities

• Demonstrate sound decision making and judgment in operational, Compliance and HR responsibilities.
• Support team leadership in the operational execution of all program requirements as contractually required.
• Take ownership and manage the day-to-day operations of the assigned CE team as key point person.
• Ensure that all Project KPIs are met/exceeded for direct reports.
• Provide ongoing assessment of the assigned territory's outputs/needs using quantitative and qualitative evidence.
• Demonstrate working knowledge of program technologies (CRM, reporting dashboards).
• Support leadership with the creation and maintenance of client/Inizio reports.
• Prepare accuracy of regionally generated reports and correspondence prior to distribution.

Skills

Advanced communication skills

Talent identification & development

Clinical Education experience

Excel proficiency

Education

Bachelor's Degree or equivalent work-related experience (BSN Preferred), Active RN required

Tools

Excel

Job description

Why You'll Love Working Here

We believe great people deserve great support-at work and beyond. That's why we offer a rewards experience designed to help you thrive personally, professionally, and financially:

• Competitive pay that recognizes your experience, expertise, and impact
• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
• Company-paid holidays so you can rest, recharge, and focus on what matters most
• Recognition programs, contests, and awards that celebrate your contributions
• Continuous growth opportunities through learning, leadership development, and career advancement support
• A collaborative culture where your ideas are valued and your work makes a difference

We're also proud to be recognized for creating an exceptional employee experience:

• Best Place to Work in BioPharma - 2022, 2023, 2025, 2026
• Certified Great Place to Work - 2021, 2023, 2025, 2026

Learn more: https://www.greatplacetowork.com/certified-company/7003732

What will you be doing?

• Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
• Support the team leadership in the operational execution of all program requirements as contractually required.
• Take ownership and manage the day-to-day operations of the assigned CE team as key point person.
• Ensure that all Project Key Performance Indictors (KPIs) are successfully being met/exceeded for their direct reports.
• Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
• Demonstrate a full working knowledge of program specific technologies e.g., Customer Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program.
• Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
• Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
• May be required/requested to provide operational coverage for the program Client Account Director/Manager and as directed by the Patient Solutions Senior Leadership, to assist with coverage during planned or unplanned absences and for Clinical Educator territories requiring additional support.
• Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements, Changes/Enhancements, as requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Inizio leadership.
• Conduct and document regular field visits with Clinical Educators including the completion of Field Coaching Reports (FCR) per Inizio / Client requirements. Provide timely, actionable feedback and targeted training based on field observations to reinforce strengths, address development needs, and support continuous improvement.
• Provide initial onboarding training and on-going coaching/performance management to direct reports.
• Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes.
• Ensure direct reports have all appropriate equipment and technology to perform their role.
• Participate, as requested, in client and/or Inizio's meetings to update progress and suggest positive solutions to specific issues and/or opportunities.
• Assist Inizio and Client leadership with recruiting, onboarding, and training of new and existing Clinical Educators to strengthen program knowledge, clinical education skills, and adherence to program requirements.
• Manage field time and travel effectively based on business needs and program priorities, ensuring familiarity with and adherence to the Client's travel and expense policies.

What do you need for this position?

• Bachelor's Degree or equivalent work-related experience (BSN Preferred), Active RN required
• 2-3 years in field leadership/supervisory management experience
• Advanced communication skills
• Experience in identifying, hiring, training and developing talent
• Experience in Clinical Education and patient teaching environment
• Patient/provider product use, administration and/or injection training experience a plus
• Experience in a specified disease state/specialty preferred
• Must reside within 60 minutes of a major airport throughout the duration of the contract
• Valid Driver's License
• Proficiency in Excel, Wo