Regional Loss Prevention Agent

Redner's Markets, Inc.; Kenhorst (Berks County); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent grocery retailer is seeking a Security and Loss Prevention Agent responsible for detecting theft and resolving asset loss issues. The role includes conducting store surveillance, performing facility inspections, enforcing company standards, and maintaining necessary documentation. Candidates should have strong communication skills, be able to handle difficult situations, and possess a valid driver’s license. The position requires standing for extended periods and may involve varied hours, including nights and weekends.

Responsibilities

• Conduct surveillance to detect theft and address issues according to company standards.
• Perform routine inspections to maintain facility security.
• Monitor closed circuit television systems as required.
• Enforce security and loss prevention procedures.
• Conduct daily store audits and weekly receiving audits.

Skills

Ability to handle difficult situations with diplomacy

Ability to maintain a high level of confidentiality

Strong interpersonal and communication skills

Ability to work varied hours/days

Physical ability to stand for extended periods

Job description

89 Kenhorst, 1970 New Holland Road, Kenhorst, PA 19607, USA

REPORTS TO: Director of Security and Loss Prevention

FLSA STATUS: Non-Exempt

Job Summary

Responsible for detecting, reporting and resolving matters in the area of theft and asset loss as per Company standards.

Essential Job Functions

1. Conduct surveillance to detect internal and external theft and handle situation according to company standards.
2. Conduct routine inspections of the facility to maintain physical security and protection of assets.
3. Monitor closed circuit television systems, if applicable.
4. Enforce company standards as they relate to security and loss prevention procedures.
5. Conduct daily store audits.
6. Conduct weekly receiving audits.
7. Conduct weekly out of code audits.
8. Conduct employee interviews only when instructed to by the Director of Security and Loss Prevention.
9. Follow through and represent the company in the court of law when needed and report dispositions of all cases.
10. Report policy violations to Store Director and Director of Security and Loss Prevention.
11. Maintain and submit all necessary documentation including but not limited to apprehension reports, employee warnings, audits and weekly reports.
12. Maintain and submit all necessary documentation pertaining to hours worked and mileage reimbursement.
13. Any other tasks as assigned from time to time by the director.
14. Represent Redner’s Markets in a professional manner and set an example for all associates to follow at all times.
15. Abide and enforce all company policies as stated by the Employee Handbook.

Minimum Knowledge, Skills, and Abilities Required

• Ability to handle difficult situations with diplomacy
• Ability to maintain a high level of confidentiality
• Ability to perceive situations accurately
• Ability to maintain a fair, consistent set of standards, using judgment and discretion.
• Ability to maintain records and documentation
• Ability to operate all equipment necessary to perform the job
• Ability to work alone or in a team capacity.
• Ability to work varied hours/days, including nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization and follow-through skills
• Ability to travel between stores within a region by possessing a valid driver’s license.
• Must be at least 18 years of age
• Physical ability to stand for extended periods, and to see or hear activity in the store, and perform all functions as set forth above.
• Must have a full understanding of Civil and Criminal Laws set forth by the police and/or District Justice.

Qualifications

Minimum qualifications as described above.

Skills

No additional skills specified.

Behaviors

No additional behaviors specified.

Motivations

No additional motivations specified.

Education

No educational requirements specified.

Experience

No experience requirements specified.

Licenses & Certifications

No licenses or certifications required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.