Regional Loss Prevention Agent

Redner's Markets, Inc.; Norristown (Montgomery County); On-site; USD 30,000 - 45,000; Full time

Job summary

A grocery retail company in Norristown is seeking a Security and Loss Prevention professional responsible for detecting and resolving theft incidents. The role involves conducting surveillance, performing audits, and ensuring the protection of assets. Ideal candidates will possess strong interpersonal skills and the ability to handle sensitive situations discreetly. This is a full-time position requiring varied hours, including nights and weekends.

Qualifications

• Must be at least 18 years of age.
• Strong interpersonal, communication, organization and follow-through skills.
• Ability to travel between stores with a valid driver’s license.

Responsibilities

• Conduct surveillance to detect theft and handle situations appropriately.
• Perform routine inspections to maintain security and asset protection.
• Report policy violations to relevant directors.
• Represent the company in legal proceedings as needed.

Skills

Diplomacy in difficult situations

Confidentiality maintenance

Accurate situational perception

Judgment and discretion

Organizational skills

Interpersonal communication

Flexibility with varied hours

Physical stamina

Job description

67 Audubon, 2850 Audubon Village, Norristown, PA 19403, USA

Reports To

Director of Security and Loss Prevention

FLSA Status

Non-Exempt

Job Summary

Responsible for detecting, reporting and resolving matters in the area of theft and asset loss as per Company standards.

Essential Job Functions

1. Conduct surveillance to detect internal and external theft and handle situation according to company standards.
2. Conduct routine inspections of the facility to maintain physical security and protection of assets.
3. Monitor closed circuit television systems, if applicable.
4. Enforce company standards as they relate to security and loss prevention procedures.
5. Conduct daily store audits.
6. Conduct weekly receiving audits.
7. Conduct weekly out of code audits.
8. Conduct employee interviews only when instructed to by the Director of Security and Loss Prevention.
9. Follow through and represent the company in the court of law when needed and report dispositions of all cases.
10. Report policy violations to Store Director and Director of Security and Loss Prevention.
11. Maintain and submit all necessary documentation including but not limited to apprehension reports, employee warnings, audits and weekly reports.
12. Maintain and submit all necessary documentation pertaining to hours worked and mileage reimbursement.
13. Do any other tasks as assigned from time to time by the director.
14. Represent Redner’s Markets in a professional manner and set an example for all associates to follow at all times.
15. Abide and enforce all company policies as stated by the Employee Handboook.

Minimum Knowledge, Skills, and Abilities Required

1. Ability to handle difficult situations with diplomacy.
2. Ability to maintain a high level of confidentiality.
3. Ability to perceive situations accurately.
4. Ability to maintain a fair, consistent set of standards, using judgment and discretion.
5. Ability to maintain records and documentation.
6. Ability to operate all equipment necessary to perform the job.
7. Ability to work alone or in a team capacity.
8. Ability to work varied hours/days, including nights, weekends, and holidays as needed.
9. Strong interpersonal, communication, organization and follow-through skills.
10. Ability to travel between stores within a region by possessing a valid driver’s license.
11. Must be at least 18 years of age.
12. Physical ability to stand for extended periods, and to see or hear activity in the store, and perform all functions as set forth above.
13. Must have a full understanding of Civil and Criminal Laws set forth by the police and/or District Justice.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.