Regional Loss Prevention Agent

Redner's Markets, Inc.; Wyomissing (Berks County); On-site; USD 30,000 - 45,000; Full time

Job summary

A retail chain in Wyomissing is seeking a Security and Loss Prevention professional responsible for detecting and resolving theft and asset loss. This role involves conducting surveillance, routine facility inspections, monitoring security systems, and maintaining detailed documentation. Candidates should possess strong communication and organizational skills, with the ability to maintain confidentiality and work flexible hours.

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to maintain a high level of confidentiality.
• Ability to perceive situations accurately.
• Strong interpersonal, communication, organization and follow-through skills.

Responsibilities

• Conduct surveillance to detect internal and external theft.
• Conduct routine inspections of the facility to maintain security.
• Monitor closed circuit television systems.
• Conduct daily store audits.

Skills

Diplomacy

Confidentiality

Judgment and discretion

Interpersonal skills

Communication

Organizational skills

Operational equipment

Ability to work varied hours

Job description

REPORTS TO: Director of Security and Loss Prevention

FLSA STATUS: Non-Exempt

JOB SUMMARY

Responsible for detecting, reporting and resolving matters in the area of theft and asset loss as per Company standards.

ESSENTIAL JOB FUNCTIONS

1. Conduct surveillance to detect internal and external theft and handle situation according to company standards.
2. Conduct routine inspections of the facility to maintain physical security and protection of assets.
3. Monitor closed circuit television systems, if applicable.
4. Enforce company standards as they relate to security and loss prevention procedures.
5. Conduct daily store audits.
6. Conduct weekly receiving audits.
7. Conduct weekly out of code audits.
8. Conduct employee interviews only when instructed to by the Director of Security and Loss Prevention.
9. Follow through and represent the company in the court of law when needed and report dispositions of all cases
10. Report policy violations to Store Director and Director of Security and Loss Prevention
11. To maintain and submit all necessary documentation including but not limited to apprehension reports, employee warnings, audits and weekly reports.
12. To maintain and submit all necessary documentation pertaining to hours worked and mileage reimbursement
13. Any other tasks as assigned from time to time by the director.
14. To represent Redner’s Markets in a professional manner and set an example for all associates to follow at all times.
15. To abide and enforce all company policies as stated by the Employee Handboook.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

1. Ability to handle difficult situations with diplomacy
2. Ability to maintain a high level of confidentiality
3. Ability to perceive situations accurately
4. Ability to maintain a fair, consistent set of standards, using judgment and discretion.
5. Ability to maintain records and documentation
6. Ability to operate all equipment necessary to perform the job
7. Ability to work alone or in a team capacity.
8. Ability to work varied hours/days, including nights, weekends, and holidays as needed.
9. Strong interpersonal, communication, organization and follow-through skills
10. Ability to travel in between stores within a region by possessing a valid driver’s license.
11. Must be at least 18 years of age
12. Physical ability to stand for extended periods, and to see or hear activity in the store, and perform all functions as set forth above.
13. Must have a full understanding of Civil and Criminal Laws set forth by the police and/or District Justice.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.