Regional Loss Prevention Agent

Redner's Markets, Inc.; Baltimore (MD); On-site; USD 24,796 - 27,552; Full time

Job summary

A regional grocery chain is seeking a Full-Time Regional Loss Prevention Agent based in Baltimore, MD. The role involves conducting surveillance, performing store audits, and enforcing company security policies. Ideal candidates will demonstrate strong interpersonal skills and the ability to manage sensitive situations. Compensation ranges from $18 to $20 per hour.

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to maintain a high level of confidentiality.
• Ability to work varied hours including nights, weekends, and holidays.
• Must be at least 18 years of age.

Responsibilities

• Conduct surveillance to detect theft.
• Conduct routine inspections to maintain security.
• Enforce company loss prevention procedures.
• Represent the company in legal matters as needed.

Skills

Diplomacy

Confidentiality

Judgment

Interpersonal Skills

Communication Skills

Organization

Follow-through Skills

Job description

Overview

Regional Loss Prevention Agent – Full-Time

Location: 96 Dundalk, Baltimore, MD 21224, USA

Responsibilities

• Conduct surveillance to detect internal and external theft and handle situations according to company standards.
• Conduct routine inspections of the facility to maintain physical security and protection of assets.
• Monitor closed circuit television systems, if applicable.
• Enforce company standards as they relate to security and loss prevention procedures.
• Conduct daily store audits.
• Conduct weekly receiving audits.
• Conduct weekly out of code audits.
• Conduct employee interviews only when instructed by the Director of Security and Loss Prevention.
• Represent the company in legal matters as needed and report dispositions of all cases.
• Report policy violations to the Store Director and Director of Security and Loss Prevention.
• Maintain and submit all necessary documentation including apprehension reports, employee warnings, audits and weekly reports.
• Maintain and submit all necessary documentation pertaining to hours worked and mileage reimbursement.
• Perform any other tasks as assigned by the director.
• Represent Redner's Markets professionally and set an example for all associates to follow at all times.
• Abide by and enforce all company policies as stated in the Employee Handbook.

Qualifications

• Ability to handle difficult situations with diplomacy
• Ability to maintain a high level of confidentiality
• Ability to perceive situations accurately
• Ability to maintain a fair, consistent set of standards, using judgment and discretion
• Ability to maintain records and documentation
• Ability to operate all equipment necessary to perform the job
• Ability to work alone or in a team capacity
• Ability to work varied hours / days, including nights, weekends, and holidays as needed
• Strong interpersonal, communication, organization and follow-through skills
• Ability to travel between stores within a region with a valid driver's license
• Must be at least 18 years of age
• Physical ability to stand for extended periods and to observe activity in the store
• Must have a full understanding of Civil and Criminal Laws set forth by the police and/or District Justice

Compensation

Compensation: $18-$20 per hour

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.