Regional Loss Prevention Agent

Redner's Markets, Inc.; Phoenixville (Chester County); On-site; USD 42,000 - 56,000; Full time

Job summary

Redner’s Markets, Inc. is seeking a dedicated Loss Prevention Associate to detect, report and resolve theft and asset loss in stores. You will conduct surveillance, perform store and receiving audits, and maintain documentation to support investigations.

The role requires discretion, strong communication, and the ability to work independently or with a team. Must be able to work nights, weekends, and holidays as needed.

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to maintain a high level of confidentiality.
• Ability to perceive situations accurately.
• Ability to maintain records and documentation.
• Must be at least 18 years of age.
• Must have a full understanding of Civil and Criminal Laws set forth by the police and/or District Justice.

Responsibilities

• Conduct surveillance to detect internal and external theft and handle situations according to company standards.
• Conduct routine inspections of the facility to protect assets.
• Monitor security CCTV systems, if applicable.
• Enforce company security and loss prevention procedures.
• Conduct daily store audits.
• Conduct weekly receiving audits.
• Conduct weekly out of code audits.
• Follow through and represent the company in court when needed.
• Maintain and submit all necessary documentation including apprehension reports and warnings.
• Maintain documentation pertaining to hours worked and mileage reimbursement.
• Represent Redner’s Markets in a professional manner.
• Abide by all company policies as stated in the Employee Handbook.

Skills

Surveillance

Audits

Documentation

Interpersonal skills

Job description

Description

REPORTS TO: Director of Security and Loss Prevention

FLSA STATUS: Non-Exempt

JOB SUMMARY:

Responsible for detecting, reporting and resolving matters in the area of theft and asset loss as per Company standards.

ESSENTIAL JOB FUNCTIONS:

1. Conduct surveillance to detect internal and external theft and handle situation according to company standards.
2. Conduct routine inspections of the facility to maintain physical security and protection of assets.
3. Monitor closed circuit television systems, if applicable.
4. Enforce company standards as they relate to security and loss prevention procedures.
5. Conduct daily store audits.
6. Conduct weekly receiving audits.
7. Conduct weekly out of code audits.
8. Conduct employee interviews only when instructed to by the Director of Security and Loss Prevention.
9. Follow through and Represent the company in the court of law when needed and report dispositions of all cases
10. Report policy violations to Store Director and Director of Security and Loss Prevention
11. To maintain and submit all necessary documentation including but not limited to apprehension reports, employee warnings, audits and weekly reports.
12. To maintain and submit all necessary documentation pertaining to hours worked and mileage reimbursement
13. Any other tasks as assigned from time to time by the director.
14. To represent Redner’s Markets in a professional manner and set an example for all associates to follow at all times.
15. To abide and enforce all company policies as stated by the Employee Handboook.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to handle difficult situations with diplomacy
• Ability to maintain a high level of confidentiality
• Ability to perceive situations accurately
• Ability to maintain a fair, consistent set of standards, using judgment and discretion.
• Ability to maintain records and documentation
• Ability to operate all equipment necessary to perform the job
• Ability to work alone or in a team capacity.
• Ability to work varied hours/days, including nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization and follow-through skills
• Ability to travel in between stores within a region by possessing a valid driver’s license.
• Must be at least 18 years of age
• Physical ability to stand for extended periods, and to see or hear activity in the store, and perform all functions as set forth above.
• Must have a full understanding of Civil and Criminal Laws set forth by the police and/or District Justice.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.