Regional Loss Prevention Agent

Redner's Markets, Inc.; Maryland; On-site; USD 25,000 - 28,000; Full time

Job summary

Redner's Markets, Inc. is seeking a Security & Loss Prevention role to detect and report theft, protect assets, and ensure policy compliance across stores in the region. The position emphasizes surveillance, audits, documentation, and professional conduct.

Responsibilities include coordinating with directors, handling interviews when directed, and representing the company in legal matters while upholding security standards and employee policies at all times.

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to maintain a high level of confidentiality.
• Ability to perceive situations accurately.
• Ability to maintain a fair, consistent set of standards, using judgment and discretion.
• Ability to maintain records and documentation.
• Ability to operate all equipment necessary to perform the job.
• Ability to work alone or in a team capacity.
• Ability to work varied hours/days, including nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization and follow-through skills.
• Ability to travel between stores within a region with a valid driver's license.
• Must be at least 18 years of age.
• Physical ability to stand for extended periods and to see or hear activity in the store.
• Must understand Civil and Criminal Laws as set forth by authorities.

Responsibilities

• Detect, report and resolve theft and asset loss according to Company standards.
• Conduct surveillance to detect internal and external theft and handle situations accordingly.
• Inspect the facility regularly to protect assets and maintain security.
• Monitor CCTV systems where applicable.
• Enforce security and loss prevention procedures.
• Conduct daily store audits and weekly receiving audits.
• Perform weekly out-of-code audits.
• Interview employees only when instructed by the Director of Security and Loss Prevention.
• Represent the company in court when needed and report outcomes.
• Report policy violations to Store Director and Director of Security and Loss Prevention.
• Maintain and submit documentation including apprehensions, warnings, audits, and weekly reports.
• Document hours worked and mileage reimbursement.
• Perform other tasks as assigned by the director.
• Represent Redner's Markets professionally and set a positive example for associates.
• Abide by all company policies as stated in the Employee Handbook.

Skills

Diplomacy

Confidentiality

Situational awareness

Judgment and discretion

Record keeping

Equipment operation

Independent or team work

Flexible hours

Interpersonal communication

Driver's license

Age 18+

Civil & Criminal law understanding

Professional conduct

Job description

REPORTS TO: Director of Security and Loss Prevention

FLSA STATUS: Non-Exempt

COMPENSATION:

• $18-$20 per hour

JOB SUMMARY:

Responsible for detecting, reporting and resolving matters in the area of theft and asset loss as per Company standards.

ESSENTIAL JOB FUNCTIONS:

1) Conduct surveillance to detect internal and external theft and handle situation according to company standards.

2) Conduct routine inspections of the facility to maintain physical security and protection of assets.

3) Monitor closed circuit television systems, if applicable.

4) Enforce company standards as they relate to security and loss prevention procedures.

5) Conduct daily store audits.

6) Conduct weekly receiving audits.

7) Conduct weekly out of code audits.

8) Conduct employee interviews only when instructed to by the Director of Security and Loss Prevention.

9) Follow through and Represent the company in the court of law when needed and report dispositions of all cases

10) Report policy violations to Store Director and Director of Security and Loss Prevention

11) To maintain and submit all necessary documentation including but not limited to apprehension reports, employee warnings, audits and weekly reports.

12) To maintain and submit all necessary documentation pertaining to hours worked and mileage reimbursement

13) Any other tasks as assigned from time to time by the director.

14) To represent Redner's Markets in a professional manner and set an example for all associates to follow at all times.

15) To abide and enforce all company policies as stated by the Employee Handboook.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

1) Ability to handle difficult situations with diplomacy

2) Ability to maintain a high level of confidentiality

3) Ability to perceive situations accurately

4) Ability to maintain a fair, consistent set of standards, using judgment and discretion.

5) Ability to maintain records and documentation

6) Ability to operate all equipment necessary to perform the job

7) Ability to work alone or in a team capacity.

8) Ability to work varied hours/days, including nights, weekends, and holidays as needed.

9) Strong interpersonal, communication, organization and follow-through skills

10) Ability to travel in between stores within a region by possessing a valid driver's license.

11) Must be at least 18 years of age

12) Physical ability to stand for extended periods, and to see or hear activity in the store, and perform all functions as set forth above.

13) Must have a full understanding of Civil and Criminal Laws set forth by the police and/or District Justice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.