Regional Lighting Field Technician – Travel & Warranty

musco; Alabaster (AL); On-site; USD 60,000 - 90,000; Full time

Job summary

The Musco Services Team has an opening for a Regional Hub Technician at our Allentown, Pennsylvania office. This role performs maintenance, repair, and inspection of Musco's warranty products in the field, while safely operating equipment and communicating with customers.

Ideal candidates will have post-high school education in mechanical or electrical trades, basic electrical/mechanical skills, and the ability to obtain a CDL.

Qualifications

• Post-high school education in mechanical or electrical trades or equivalent experience.
• Electrical license or ability to obtain preferred.
• Valid Class A Commercial Driver's License preferred / able to obtain.
• Basic electrical and mechanical skills and experience.
• Electrical license or work toward obtaining preferred.
• Excellent technical and problem-solving ability.
• Excellent verbal, written, and telephone communication skills.
• Strong personal initiative and ability to work with little supervision.
• Basic computer, email, and internet skills for receiving work instructions and job reporting.
• Ability to learn and adapt to changing technology.
• Comply with Federal DOT rules and regulations, including drug and alcohol testing under FRA rules and pre-employment physical and background check.

Responsibilities

• Perform maintenance, repair, and inspection of equipment and Musco warranty product.
• Warranty repairs on lighting projects, which will require ladders, aerial lifts at pole tops, and climbing light poles/towers.
• Coordinate timelines for projects with customers, vendors, equipment and resources.
• Maintain communication with Warranty Hub Manager regarding daily duties and schedules.
• Safe operation and routine inspection of Musco aerial equipment assigned to regional hub.
• Provide detailed written field reports and complete paperwork within one week of project assignment.
• Packaging and shipment of RMA related Musco parts for evaluation and testing.
• Provide leadership to crew and coordinate issues with vendors and customers on projects with PM responsibility.
• Drive and operate Musco equipment on service projects; CDL may be required.
• Make solid daily expense-related decisions.
• Other duties as assigned.

Job description

The Musco Services Team has an opening for a Regional Hub Technician at our Allentown, Pennsylvania office. This role performs maintenance, repair, and inspection of Musco's warranty products in the field, while safely operating equipment and communicating with customers.

Ideal candidates will have post-high school education in mechanical or electrical trades, basic electrical/mechanical skills, and the ability to obtain a CDL.