Regional Lead, Patient Access — Rare Disease

VetJobs; Boston (MA); On-site; USD 176,000 - 238,000; Full time

Job summary

Amgen is seeking a Regional Lead Patient Access (Rare Disease) based in Boston, MA. You will lead a field-based team of patient access liaisons, ensuring patient needs are met and questions answered with professional guidance.

You will shape strategic direction, coordinate with Area Sales Directors, and drive training, performance metrics, and cross-functional collaboration to support patient access to medications; some travel required.

Qualifications

• Doctorate with 2+ years of Patient Access experience
• Masters with 4+ years of Patient Access experience
• Bachelors with 6 years of Patient Access experience

Responsibilities

• Lead and manage a team of patient access liaisons.
• Accountable for the performance, training, and compliance of the team.
• Develop key performance metrics appropriate to the team’s efforts and company business objectives.
• Track each team member’s performance against key metrics.
• Develop each team member individually as needed in order to fulfill the role in each region.
• Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing and Training to support patient access to medications.
• Ensure the team has appropriate fundamental and ongoing training and expertise.
• Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively.
• Coordinate team participation in national and local patient meetings and events.
• Oversee and support patient programs, if applicable, to satisfy current patient educational needs.
• Develop presentations on the group objectives and performance as needed, at least quarterly

Skills

Team leadership

Communication

Data analysis

Presentation skills

Microsoft Office

PowerPoint

Education

Bachelor's Degree in related field

Tools

CRM software

KPI tracking tools

Job description

Amgen is seeking a Regional Lead Patient Access (Rare Disease) based in Boston, MA. You will lead a field-based team of patient access liaisons, ensuring patient needs are met and questions answered with professional guidance.

You will shape strategic direction, coordinate with Area Sales Directors, and drive training, performance metrics, and cross-functional collaboration to support patient access to medications; some travel required.