Regional Patient Access Lead NE - Boston MA

VetJobs; Boston (MA); On-site; USD 176,000 - 238,000; Full time

Job summary

Amgen is seeking a Regional Lead Patient Access (Rare Disease) based in Boston, MA. You will lead a field-based team of patient access liaisons, ensuring patient needs are met and questions answered with professional guidance.

You will shape strategic direction, coordinate with Area Sales Directors, and drive training, performance metrics, and cross-functional collaboration to support patient access to medications; some travel required.

Qualifications

• Doctorate with 2+ years of Patient Access experience
• Masters with 4+ years of Patient Access experience
• Bachelors with 6 years of Patient Access experience

Responsibilities

• Lead and manage a team of patient access liaisons.
• Accountable for the performance, training, and compliance of the team.
• Develop key performance metrics appropriate to the team’s efforts and company business objectives.
• Track each team member’s performance against key metrics.
• Develop each team member individually as needed in order to fulfill the role in each region.
• Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing and Training to support patient access to medications.
• Ensure the team has appropriate fundamental and ongoing training and expertise.
• Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively.
• Coordinate team participation in national and local patient meetings and events.
• Oversee and support patient programs, if applicable, to satisfy current patient educational needs.
• Develop presentations on the group objectives and performance as needed, at least quarterly

Skills

Team leadership

Communication

Data analysis

Presentation skills

Microsoft Office

PowerPoint

Education

Bachelor's Degree in related field

Tools

CRM software

KPI tracking tools

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Career Category

Corporate Services

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Regional Lead Patient Access - Rare Disease

Live

What you will do

Let’s do this. Let’s change the world. In this vital role the Regional Lead Patient Access will be responsible for leading and managing a team of field-based Patient Access Liaison, ensuring the group meets business and personal development objectives. The objectives of the Patient Access team are to listen to patients, interpreting their specific needs and providing friendly, professional and well-informed answers to their logistical questions. The Regional Lead will provide input on the strategic direction of the business. They will coordinate with Area Sales Directors to facilitate appropriate teamwork between the team and their sales partners with regard to joint team priorities, strong communication, and healthcare provider education Amgen By Your Side services.

• Lead and manage a team of patient access liaisons.
• Accountable for the performance, training, and compliance of the team
• Develop key performance metrics appropriate to the team’s efforts and company business objectives
• Track each team member’s performance against key metrics
• Develop each team member individually as needed in order to fulfill the role in each region
• Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing and Training to support patient access to medications.
• Ensure the team has appropriate fundamental and ongoing training and expertise
• Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively
• Coordinate team participation in national and local patient meetings and events
• Oversee and support patient programs, if applicable, to satisfy current patient educational needs
• Develop presentations on the group objectives and performance as needed, at least quarterly

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications

• Doctorate Degree and 2 years of Patient Access experience OR
• Masters Degree and 4 years of Patient Access experience OR
• Bachelors Degree and 6 years of Patient Access experience

Preferred Qualifications

• Experience in the pharma or medical industry
• People management experience or proven initiative and success developing toward people management (Ex: mentoring/training, demonstrated leadership, elevating knowledge and performance of others)

Experience In Rare Diseases And/or Applicable Disorders Preferred

• Facility with key performance metrics and data analysis
• Previous patient educator or patient access experience
• Previous experience calling on patients and/or healthcare providers
• Knowledge of PhRMA, OIG, and other guidelines relating to compliant medical communications.
• Knowledge of insurance, reimbursement, and foundation assistance within the healthcare industry
• Highly developed interpersonal skills, communication skills, problem-solving skills, and an ability to thrive in a cross-functional team setting
• Requires 50-75 % regional travel, including some overnight and weekend commitments.
• Excellent presentation and power point skills
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Salary Range

175,958.50USD -238,061.50 USD

Salary Range

>$100,000

City*

Boston

State*

Massachusetts

Job_Category

Management

Job Code

Pharmaceutical Pharmaceutical

Affiliate Sponsor

Amgen