Regional IT Support Technician — Growth & Projects

Norm Reeves Subaru Rockwall; San Diego (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Complimentary Life Insurance

401k Matching

Tuition Reimbursement

Paid Time Off

Discounts on Vehicles, Services, and Parts

Job summary

Norm Reeves Subaru Rockwall is looking for an energetic and motivated Regional IT Services Technician to provide top-notch technical assistance. The ideal candidate will support the TechTeam, ensuring effective solutions for system and service challenges. Responsibilities include engaging within a matrixed organization, responding to support needs, and maintaining a high customer satisfaction rating. Benefits include health insurance, 401k matching, tuition reimbursement, and discounts on vehicles and services.

Qualifications

• Experience in providing technical assistance and support.
• Excellent organizational, technical, communication, and customer service skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Engage and collaborate within a nationally matrixed organization.
• Responsible for support on various systems and services.
• Provide quick and timely responses to priority and after-hours support needs.
• Assist in development of proactive response to network and security alerts.
• Maintain positive relationships with co-workers and vendors.

Skills

Technical assistance

Organizational skills

Troubleshooting skills

Communication skills

Customer service skills

Job description

Norm Reeves Subaru Rockwall is looking for an energetic and motivated Regional IT Services Technician to provide top-notch technical assistance. The ideal candidate will support the TechTeam, ensuring effective solutions for system and service challenges. Responsibilities include engaging within a matrixed organization, responding to support needs, and maintaining a high customer satisfaction rating. Benefits include health insurance, 401k matching, tuition reimbursement, and discounts on vehicles and services.