Regional IT Infrastructure Lead

Global Sports Jobs Limited; Wilmington (DE); On-site; USD 95,000 - 125,000; Full time

Job summary

Red Bull is seeking a Regional IT Infrastructure Lead to act as liaison between the IT Infrastructure team and local business stakeholders to support continued business growth. The role maintains the operation of all warehouse and branch office IT infrastructure for Red Bull within the regions.

You will own the regional IT infrastructure budget, drive IT standards, and support day-to-day operations across warehouses and offices, with up to 50% travel to sites in the region.

Qualifications

• 1–3 years IT infra experience.
• Understanding of enterprise network concepts.
• Experience with TCP/IP, DNS, DHCP, CCTV.
• Knowledge of low voltage/structured cabling.
• Excellent documentation and PM skills.
• Strong written and verbal communication.
• Self-starter able to lead initiatives.

Responsibilities

• Build partnerships with stakeholders including General Managers and Operations Managers.
• Liaise between IT Infra and local teams for projects and support.
• Manage regional IT infra projects (offices, relocations, deployments).
• Collaborate with global/local IT Infra partners to meet standards.
• Support IT infra operations in warehouses and offices.
• Travel to locations at least twice a year (up to 50%).
• Own regional IT Infra budget and contribute to planning.
• Maintain documentation and monitoring tools; manage lifecycle/capacity.

Skills

IT infra

Network concepts

TCP/IP

DNS

DHCP

CCTV

Documentation

Project management

Communication

Analytical thinking

Education

Bachelor's degree in Computer Science/Info Systems

Job description

About the Role

The Regional IT Infrastructure Lead acts as the key liaison between the IT Infrastructure team and local business stakeholders to support continued business growth. The role maintains the operation of all warehouse and branch office IT infrastructure for Red Bull within the regions. As part of the Red Bull IT Infrastructure team, the lead advocates and installs IT solutions, contributes to global standards, and supports day-to-day business operations. The role also owns the regional IT infrastructure budget and contributes to IT budget planning through a business plan.

Key Responsibilities

• Build and maintain partnerships with internal and external business stakeholders, including General Managers, Operations Managers, Distribution Managers, Sales Managers, and Office Administrators.
• Act as the key liaison between the IT Infrastructure team and local teams for IT infrastructure projects and support.
• Manage IT infrastructure projects within the regions, including new office builds, relocations, remodels, infrastructure deployments, and other projects required by the business, in close collaboration with project management, network operations partners, and network service owner teams.
• Work closely with global and local IT Infrastructure partners to ensure products and services are delivered with high quality and according to standards.
• Support and maintain the IT infrastructure operation of warehouses and office locations.
• Visit every location in the region at least twice a year, or as often as necessary, to support active work, business priorities, or infrastructure maintenance requirements.
• Act as an escalation point for operations partners, the service desk, and other members of the IT Infrastructure team.
• Own the regional IT Infrastructure budget and ensure financial goals are met.
• Ensure all documentation and monitoring tools are up to date, and manage lifecycle and capacity planning of IT hardware and services.
• Translate the needs of the business into solutions while meeting budgetary and timeline requirements.

Required Experience & Qualifications

• 1-3 years of hands-on experience supporting IT infrastructure.
• Understanding of enterprise-level network and collaboration concepts.
• Working knowledge of network protocols such as TCP/IP, DNS, DHCP, and CCTV.
• Working knowledge of low voltage/structured cabling technologies and concepts.
• Excellent documentation and project management skills.
• Strong written and verbal communication skills.
• Strong analytical and troubleshooting skills.
• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Ability to be a self-starter, work independently, identify opportunities for improvement, lead initiatives, and execute.

Workplace

• North Kingstown, RI or Newark, NJ.
• Estimated travel: up to 50%.