Regional Infrastructure Programs Lead

Alibaba Cloud

Washington (District of Columbia)

On-site

USD 142,000 - 234,000

Full time

14 days+

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Job summary

Alibaba Cloud is seeking a seasoned Infrastructure Operations Leader to oversee critical colo infrastructure governance across regional teams. You will partner with colo providers to manage daily operations, risk governance, and performance standards, driving reliable, secure, and scalable delivery.

In this role, you will coordinate cross-functional resources, lead audits and corrective actions, and align regional practices with global policies.

Qualifications

8+ years in infrastructure operations with colocation or vendor governance.
Proven track record in vendor governance and performance improvement.
Strong project management across cross-functional, multi-geography initiatives.
Experience with risk governance and mitigation execution.
Willingness to travel internationally (up to 30-40%).

Responsibilities

Partner with colocation providers, govern daily operations, and manage service quality.
Set and enforce operational standards, conduct audits, and close gaps.
Establish risk governance for regions, lead root-cause analysis, track actions.
Coordinate telemetry access and alarm management across regions.
Review electrical and HVAC automation control logic with vendors.
Lead risk identification and mitigation across colo infra.
Oversee commissioning and tuning of electrical/HVAC systems.
Collaborate with global HQ on strategy and regional capability building.