Regional Imaging Field Technician – Service & Support

Envista Holdings Corporation; United States; Remote; USD 83,000 - 101,000; Full time

Job summary

Envista Holdings Corporation's DEXIS Imaging team seeks a Regional Technical Specialist to provide on-site field service and expert troubleshooting across customer sites in the Seattle metro area. You will resolve escalated issues, mentor field staff, and drive service opportunities while traveling up to 50%+.

A self-driven, organized professional with strong communication is essential. This role requires flexible hours, weekend travel when needed, and a customer-focused approach to support

Qualifications

• 2+ years in a customer-facing role.
• 3+ years of advanced troubleshooting in field environments.
• 3+ years’ experience with Windows permissions, hardware peripherals, databases, and networks.

Responsibilities

• Territory development with Territory Sales Manager focus on customer relationships and service offerings.
• Own escalations; troubleshoot and resolve customer issues in the field.
• Coordinate installs and service with dealers; mentor Field Support team members.

Skills

Customer service

Technical troubleshooting

Field service

Microsoft Windows

Communication

Education

Associates or technical degree

Bachelor's degree a plus

Tools

MySQL

MAC OS knowledge

Job description

Envista Holdings Corporation's DEXIS Imaging team seeks a Regional Technical Specialist to provide on-site field service and expert troubleshooting across customer sites in the Seattle metro area. You will resolve escalated issues, mentor field staff, and drive service opportunities while traveling up to 50%+.

A self-driven, organized professional with strong communication is essential. This role requires flexible hours, weekend travel when needed, and a customer-focused approach to support