Regional Human Resources Director

E-Central Hotel Downtown Los Angeles

Los Angeles (CA)

On-site

USD 130,000 - 140,000

Full time

43 hours ago

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Job summary

E-Central Hotel Downtown Los Angeles seeks an experienced Director of Human Resources to lead HR operations across two hotel properties in Los Angeles. You will partner with General Managers and ownership to align people strategy with business goals, overseeing employee relations, recruitment, payroll, benefits, compliance, and workforce development.

The role requires hands-on leadership, California employment law knowledge, and proven success managing both union and non-union teams across

Qualifications

Minimum 5 years in HR, with at least 3 in leadership.
Hospitality experience, multi-property preferred.
Strong knowledge of CA and federal employment law.
Experience supporting union and non-union workforces.
Proficiency with HRIS/payroll systems and ADP TotalSource.
Effective change management and employee relations.

Responsibilities

Oversee HR across two hotel properties.
Partner with GMs and ownership on strategy.
Manage employee relations, payroll, benefits, compliance.
Administer CBAs and labor relations.
Develop workforce planning and talent development.
Ensure regulatory compliance and safety programs.

Skills

HR Leadership

Union Experience

CA Employment Law

Payroll & Benefits

Labor Relations

HRIS

Travel - between sites

Multi-property leadership

Education

Bachelor's in HR/Business

HR Certification (PHR/SPHR/SHRM)

Tools

ADP TotalSource

Excel

Job description

We are seeking an experienced, hands-onDirector of Human Resourceswith union experience to lead HR operations across two hotel properties in Los Angeles.

This leadership role is ideal for a hospitality HR professional who thrives in a fast-paced environment, understands California employment law, and has experience supporting both union and non-union workforces.

The Director of Human Resources will serve as a strategic partner to both General Managers and ownership, overseeing employee relations, talent acquisition, payroll, benefits, compliance, and workforce development while fostering a positive and productive workplace culture.

The successful candidate will balance strategic leadership with hands-on execution, ensuring consistent HR practices and operational excellence across both properties.

Location:

Los Angeles, CA

Industry:

Hospitality / Hotels

Position:

Director of Human Resources

Scope:

Two Hotel Properties

About the Opportunity

We are seeking an experienced, hands-onDirector of Human Resourceswith union experience to lead HR operations across two hotel properties in Los Angeles.

The successful candidate will balance strategic leadership with hands-on execution, ensuring consistent HR practices and operational excellence across both properties.

Key Responsibilities

Oversee all HR functions across two hotel properties.
Serve as a trusted advisor to General Managers, department heads, supervisors, and associates.
Maintain a consistent on-site presence at both hotels.
Develop and implement standardized HR procedures, policies, and best practices.
Partner with ADP TotalSource and external HR vendors to ensure effective service delivery.
Provide guidance and support on employee relations, workforce planning, and organizational development.

Talent Acquisition & Employee Development

Lead recruitment, interviewing, hiring, onboarding, promotions, and employee separations.
Partner with department leaders to identify staffing needs and develop retention strategies.
Coordinate new hire orientation, compliance training, and professional development programs.
Oversee performance evaluations and support employee career growth.
Develop initiatives to improve employee engagement, morale, and retention.

Employee & Labor Relations

Manage employee relations matters, including workplace investigations, grievances, corrective actions, performance management, and terminations.
Support both union and non-union employee populations.
Administer collective bargaining agreements (CBAs), including grievance procedures, contract interpretation, and compliance.
Partner with labor counsel as needed.
Promote a culture of fairness, accountability, respect, and open communication.
Coordinate employee recognition programs, engagement activities, and internal communications.

Payroll, Benefits & Workers' Compensation

Oversee biweekly payroll processing for both properties, ensuring accuracy and compliance.
Monitor timekeeping, overtime, meal and rest period compliance, service charges, tips, deductions, and final pay.
Coordinate union payroll reporting, dues, contributions, and contractual wage increases.
Manage employee benefits administration, enrollment, and annual renewals.
Oversee leave administration, including FMLA, CFRA, disability, and other protected leaves.
Manage workers' compensation claims, return-to-work programs, and related documentation.

Compliance & Risk Management

Ensure compliance with federal, California, and local employment laws and regulations.
Maintain compliance with applicable collective bargaining agreements and Los Angeles hotel worker requirements.
Develop, maintain, and enforce HR policies and procedures.
Oversee personnel records, employment eligibility verification, and required compliance training.
Support workplace safety programs, injury prevention, and employment-related investigations.
Coordinate with legal counsel, insurance providers, and regulatory agencies when necessary.

Financial & Strategic Partnership

Prepare HR reports covering labor costs, turnover, overtime, staffing, and employee-related expenses.
Partner with Finance and Accounting on payroll reconciliation and labor expense management.
Develop and manage HR budgets for both properties.
Conduct compensation reviews and recommend competitive wage strategies.
Analyze workforce trends and implement initiatives that improve operational efficiency and employee retention.

Qualifications

Required:

Minimum 5 years of progressive Human Resources experience, including at least 3 years in an HR leadership role.
Previous HR experience within the hotel or hospitality industry.
Strong knowledge of California and federal employment laws, including wage-and-hour regulations, meal and rest periods, and leave administration.
Experience supporting union and non-union workforces.
Knowledge of collective bargaining agreements, grievance procedures, and labor relations.
Hands-on experience with payroll administration, auditing, and compliance.
Proven experience managing employee investigations, performance management, and workers' compensation claims.
Strong organizational skills with the ability to manage multiple priorities across two properties.
Proficiency in Microsoft Excel, HR reporting, and HRIS/payroll systems.
Excellent communication, problem-solving, conflict-resolution, and interpersonal skills.
Ability to exercise discretion, maintain confidentiality, and handle sensitive situations professionally.
Valid driver's license and reliable transportation for travel between properties.

Preferred:

Bachelor's degree in Human Resources, Business Administration, or a related field.
Previous multi-property or regional HR leadership experience.
Experience with ADP TotalSource.
PHR, SPHR, SHRM-CP, or SHRM-SCP certification.
Bilingual in English and Spanish.

Work Environment

This position supports two hotel properties located approximately 12 miles apart in Los Angeles.

The role requires regular travel between properties, flexibility to accommodate operational needs, and occasional availability during evenings, weekends, or holidays to address urgent HR matters.

Who We're Looking For