Regional HR, Labor, Field Ops
Vaco by Highspring
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Benefits offered by this job
Job summary
Vaco by Highspring is seeking an HR Business Partner to support a large hourly workforce across Washington and the Pacific Northwest. This field-based role requires hands-on ER leadership, coaching of site leaders, and workforce planning to drive retention and engagement.
The successful candidate will partner with frontline leadership, travel regionally, and maintain a strong onsite presence to sustain organizational effectiveness in a fast-paced environment.
Qualifications
- Experience handling complex employee relations issues, investigations, and policy interpretation.
- Strong ability to coach managers and influence workforce decisions.
- Proven track record in workforce planning and data-driven HR strategies.
Responsibilities
- Serve as the primary HRBP for assigned locations in WA and the Pacific Northwest.
- Support ~800 hourly employees across multiple sites with strategic and operational HR support.
- Maintain a strong field presence with regular site visits and travel as needed.
- Lead employee relations matters, investigations, and workplace conflict resolution.
- Partner with leadership on retention, development, and organizational design initiatives.
Skills
Education
Tools
Job description
- Support a large operational workforce across Washington and the Pacific Northwest
- Approximately 30% regional travel
- Based onsite in the Tacoma area when not visiting field locations
Vaco by Highspring has been engaged by a nationally recognized industry leader to identify an HR Business Partner supporting a large, multi-site operation throughout Washington and the Pacific Northwest.
This highly visible role serves as a trusted advisor to operational leadership and plays a critical role in helping drive workforce effectiveness across a geographically dispersed employee population. The position combines employee relations leadership, manager coaching, workforce planning, retention initiatives, employee engagement, and talent development responsibilities within a fast-paced operational environment.
The successful candidate will be comfortable partnering directly with frontline leadership, handling complex workforce issues, influencing business outcomes through workforce data, and maintaining a strong field presence across multiple locations.
Unable to exceed the listed range. Final compensation will be determined based on qualifications, experience, skills, and other job-related factors.
In addition to base salary, the position offers:
- 15% discretionary annual bonus
- Company vehicle provided
- Gas and insurance covered
- Medical, dental, vision, life, and disability insurance
- 401(k) with employer match
- Paid Time Off (PTO)
- Transit and parking reimbursement
- Employee Assistance Program
- Flexible Spending Accounts (FSA)
- Additional voluntary benefits
This role helps strengthen the organization by:
- Supporting employee relations strategies across multiple locations.
- Improving workforce retention and operational continuity.
- Coaching managers on workforce challenges and leadership effectiveness.
- Supporting organizational strength and talent development initiatives.
- Elevating employee engagement and recognition efforts.
- Identifying workforce trends and communicating meaningful insights to leadership.
- Partnering with operational leaders to improve workforce performance and business outcomes.
- Based in the Tacoma area.
- 100% onsite when not traveling.
- Approximately 30% travel throughout Washington and the Pacific Northwest.
- Increased travel during peak operational periods.
- Candidates must currently reside within commuting distance of Tacoma.
- Remote and relocation candidates will not be considered due to the urgency of the hiring process and the onsite nature of the role.
- Demonstrated experience supporting complex employee relations matters, investigations, corrective action, workforce challenges, and policy interpretation.
- Ability to travel throughout the assigned region.
- Comfortable supporting a 24/7 operation, including occasional evenings and off-hours when business needs require.
- Strong understanding of workforce metrics and data-driven decision-making.
- Ability to work independently and operate effectively in a field-based environment.
- Strong business partnership skills and operational mindset.
The HR Business Partner will support a geographically dispersed hourly workforce operating across multiple locations throughout Washington and the Pacific Northwest.
This role requires a balance of strategic partnership and day-to-day execution. The HRBP will serve as a key resource to operational leaders while providing expertise in employee relations, manager coaching, workforce planning, retention strategies, employee engagement, and organizational effectiveness.
Success in this role requires strong operational credibility, comfort working independently in the field, and the ability to effectively navigate both employee and leadership challenges.
- Serve as the primary HR Business Partner for assigned locations throughout the region.
- Support a workforce of approximately 800 employees across full-time and part-time populations.
- Partner with operational leadership to support business objectives and workforce initiatives.
- Maintain a strong field presence through regular site visits.
- Lead complex employee relations matters, investigations, corrective actions, policy interpretation, and workplace conflict resolution.
- Conduct workplace investigations and recommend appropriate resolutions.
- Ensure compliance with employment laws and company policies.
- Support workforce planning, succession planning, talent acquisition, and organizational design initiatives.
- Coach managers on employee engagement, performance improvement, retention, communication strategies, and leadership effectiveness.
- Analyze turnover, retention, engagement, and workforce trends to identify opportunities and risks.
- Support organizational strength initiatives focused on talent development, workforce continuity, and leadership capability.
- Assist with implementation of HR programs, systems, technology, and organizational initiatives.
- Partner with HR leadership on regional projects and strategic initiatives.
- Bachelor's degree required.
- Approximately 3+ years of progressive HR Generalist and/or HR Business Partner experience supporting field-based operational environments.
- Demonstrated ability to influence business outcomes through employee relations, manager coaching, retention initiatives, workforce planning, and operational partnership.
- Experience supporting large-scale, multi-site hourly workforce populations.
- Experience within transportation, logistics, manufacturing, distribution, retail, hospitality, aviation, or similar operational environments.
- Proven experience partnering directly with frontline and operational leadership teams.
- Extensive employee relations experience, including investigations, conflict resolution, corrective action, policy interpretation, and performance management.
- Experience supporting operations with multiple locations, complex schedules, and changing business priorities.
- Strong analytical capabilities with experience using workforce data and HR metrics to drive business outcomes.
- Experience supporting employee lifecycle activities, including onboarding, leave administration, benefits, and HR systems.
- Ability and willingness to travel regularly throughout the assigned region.
- Exceptional communication, organizational, and problem-solving skills.
- Union experience is a plus but not required.
- SHRM-CP, SHRM-SCP, PHR, SPHR, or similar HR certification preferred.
We're particularly interested in candidates who demonstrate:
- Career progression and increasing responsibility within organizations.
- Strong employee relations ownership.
- Experience supporting operational, transportation, logistics, manufacturing, aviation, retail, hospitality or similar workforce environments with hourly/multi-site operations.
- A hands-on, field-oriented approach to HR partnership.
- The ability to build credibility with frontline employees and operational leadership.
- Strong retention, workforce planning, and manager coaching capabilities.
- Resourcefulness and a practical approach to problem-solving.
The organization places a strong emphasis on succession planning, talent development, and identifying high-potential individuals who can make an impact across the business. This role provides broad exposure to leadership development, employee relations, retention strategy, workforce planning, organizational effectiveness, and evolving HR strategy.
Determining compensation for this role depends upon a wide array of factors including:
- Individual skill sets, experience, and training
- Licensure and certification requirements
- Geographic location
- Business and organizational needs
As required by applicable law, the salary range referenced above represents a reasonable estimate of base compensation for this position. The selected candidate may also be eligible for discretionary bonus opportunities and participation in the company's benefits programs.
Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries (\"we,\" \"our,\" or \"Vaco by Highspring\") are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified individuals. Employment decisions are made without regard to legally protected characteristics and in accordance with applicable federal, state, and local laws.
Reasonable accommodations will be provided throughout the application and interview process for qualified individuals who require assistance.
By submitting to this position, you agree that Vaco by Highspring may represent you for this employment opportunity and may consider you for future opportunities requiring similar qualifications. You further represent that all information provided is accurate and complete and agree to maintain confidentiality regarding information shared throughout the recruiting process.
Vaco by Highspring respects your privacy and is committed to maintaining transparent privacy practices. Submissions to this position may be subject to preliminary AI-assisted screening focused solely on qualification alignment. All subsequent candidate evaluations will be conducted by recruiting professionals and hiring teams.
By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.
Qualifications & Experience:
- Bachelor's degree required
- Minimum of 5 years of progressive HR Generalist and/or HR Business Partner experience supporting fast-paced, field-based operations
- Experience supporting large-scale, multi-site hourly workforce populations
- Experience within transportation, logistics, manufacturing, distribution, retail, hospitality, aviation, or similar operational environments
- Proven experience partnering directly with front-line and operational leadership teams
- Extensive employee relations experience including investigations, conflict resolution, corrective action, policy interpretation, and performance management
- Experience supporting operations with multiple locations, complex schedules, and changing business priorities
- Strong analytical capabilities with experience using workforce data and HR metrics to drive business outcomes
- Experience supporting employee lifecycle activities including onboarding, leave administration, benefits, and HR systems
- Ability and willingness to travel regularly throughout the assigned region
- 3+ years of HR Generalist or HRBP experience
- Employee relations investigations experience
- Experience supporting hourly employee populations
- Experience partnering directly with operational leadership
- Ability to travel throughout the region
- Ability to work onsite in South Seattle
Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries (\"we,\" \"our,\" or \"Vaco by Highspring\") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact HR@vaco.com.
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.
Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR and UK GDPR may access our policies here.
Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here https://www.highspring.com/ai-use-notices/. Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
the individual's skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations; and
other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).
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