Regional Homecare Outreach Specialist

Professional Case Management; Pasco (WA); On-site; USD 74,000 - 109,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Company Paid Short Term Disability

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off

Voluntary Benefits

Job summary

Professional Case Management is seeking a motivated professional to grow patient referrals in the Washington region through regular visits to hospitals and physician offices. The role involves in-person outreach, educational events, and proactive client engagement to expand the referral network.

You'll travel locally, build relationships with discharge planners and social workers, and support PCM’s mission to enhance client quality of life with in-home nursing services.

Qualifications

• Bachelor's degree or comparable relevant experience.
• Sales experience required, with ability to develop referrals.
• Significant local and regional travel required.
• Hospice/outreach/rehab or pharma sales experience helpful.
• Knowledge of medical terminology helpful.
• Microsoft Office proficiency.
• Compassionate, mission-driven, able to convert potential clients into referrals.

Responsibilities

• Create and maintain relationships with hospitals and physician offices through regular visits.
• Schedule and participate in educational trainings, community visits, luncheons, town and union hall meetings, and events.
• Generate client referrals and track referrals in the company database.
• Maintain and distribute printed collateral at primary referral sources.
• Proactively contact potential clients using phone lists and company tools.
• Explain in-home nursing services and conduct medical outreach education to doctors and hospitals.
• Conduct periodic visits to welcome PCM clients and nurture referrals.
• Other duties as assigned.

Skills

Sales experience

Travel flexibility

Medical terminology

Empathy / client focus

Education

Bachelor's degree or comparable experience

Tools

Microsoft Office

Job description

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!

Contribute to the growth of Professional Case Management patient population in a specified region.

Qualifications

• Bachelor's degree from an accredited college or university, or comparable relevant experience
• Sales experience required, including ability to cultivate professional referral relationships
• Significant local and regional travel required.
• Hospice, outreach, rehab, long-term acute care or pharmaceutical sales experience helpful
• Knowledge of medical terminology and/or general medical background helpful
• Computer skills using Microsoft Office products
• Compassionate and mission driven, able to empathize with potential clients with severe health needs, yet effectively converting them into referrals

Essential Functions/Areas Of Accountability Create and maintain relationships through regular visits with local hospitals and physician offices, with direct contact with Discharge Planners, Social Workers, and other clinical staff. Both individually and as part of a team, schedule and participate in regular educational in-service trainings, community visits, luncheons, town and union hall meetings, and marketing events. Generate client referrals and track the lifecycle of referrals in company database. Maintain, replenish and distribute printed collateral and other marketing materials at primary referral source locations. Use phone contact lists and company database tools to proactively contact potential clients and initiate possible client referrals. Acting independently and collaboratively, answer client community inquiries regarding Company's in-home nursing services available, as well as conduct medical outreach education to doctors' offices, hospitals, senior groups and others. In consultation with local PCM Case Managers and VP of Community Outreach, conduct periodic visits to existing PCM clients to welcome them to service and build productive relationships as ongoing referral sources for new clients. Other duties as assigned.

The typical base pay range for this role is USD $74,200 - $108,500 per year.

Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.

Available Benefits Include

• Medical
• Dental
• Vision
• 401(k)
• Company Paid Short Term Disability
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off
• Voluntary Benefits

Professional Case Management is an Equal Opportunity Employer.