Regional Head: Air Freight Process Excellence

Maersk; Itasca (IL); On-site; USD 155,000 - 175,000; Full time

Job summary

Maersk is seeking a Regional Head of Air Business Process Excellence to lead end-to-end governance, operational excellence, and continuous improvement for Maersk Air Freight in North America, with a focus on the United States.

You will design, test, implement, and sustain processes while guiding a regional team and influencing senior stakeholders within a complex matrix organization across gateways, branches, and service centers.

Qualifications

• Significant leadership experience in Business Process Excellence, Operational Excellence, Lean, Continuous Improvement, process engineering, governance, or business transformation within freight forwarding, logistics, transportation, or supply chain.
• Experience guiding regional teams and influencing senior stakeholders in a matrix organization is essential.
• Bachelor’s degree in a related field preferred; equivalent relevant experience will be considered.

Responsibilities

• Own regional governance for Air Freight processes, procedures, controls, compliance, documentation, and operating standards across end-to-end shipment lifecycle.
• Translate global Operational Excellence standards into a coordinated regional roadmap with locally relevant processes.
• Lead hands-on process discovery, problem solving, and process re-engineering across gateways and branches.
• Establish KPI-driven performance management and tie process measures to customer, operational, and financial outcomes.
• Guide technology and automation integration, partnering with global teams.

Skills

Leadership experience

Lean

Gemba

A3 problem solving

Stakeholder management

Data-driven decisions

Education

Bachelor's degree in Industrial Engineering, Business Administration, Logistics, International Trade, Supply Chain, Process Engineering

Tools

TMS

Job description

Maersk is seeking a Regional Head of Air Business Process Excellence to lead end-to-end governance, operational excellence, and continuous improvement for Maersk Air Freight in North America, with a focus on the United States.

You will design, test, implement, and sustain processes while guiding a regional team and influencing senior stakeholders within a complex matrix organization across gateways, branches, and service centers.