Regional General Manager - Lenexa, Kansas Corporate Office

Twice; Lenexa (KS); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Holiday Pay

Job summary

GreatLIFE Golf is seeking an experienced Regional General Manager to lead 11 golf properties across Kansas City and nearby areas, with overnight travel about 20%.

The role requires strategic leadership, strong operations oversight, and financial accountability to maximize revenue and ensure top-tier guest experiences.

Qualifications

• Bachelor's degree in Business Administration, Sports Management, Hospitality Management or related field.
• PGA Class A Membership or CMAA certification highly preferred.
• 5-7 years of progressive golf course operations management experience, regional oversight proven.

Responsibilities

• Oversee operational performance across 11 properties and travel ~20% for site visits.
• Standardize policies, maintenance programs, and safety across regional properties.
• Ensure compliance with federal, state, and local laws including licensing and health codes.
• Manage regional procurement, vendor contracts, and negotiations.
• Develop annual operating budgets, capital plans, and financial forecasts for all properties.
• Collaborate on marketing, pricing strategies and event sales to maximize yield.
• Monitor labor and operating expenses; implement corrective actions to protect margins.
• Prepare financial and operational reports for executives.
• Mentor and evaluate on-site GMs and support HR activities.
• Lead regional training programs on hospitality standards and golf software.

Skills

Leadership

Strategic planning

Financial analysis

Vendor management

Hospitality management

Education

Bachelor's degree in Business Administration / Sports Management / Hospitality Management

PGA Class A Membership or CMAA certification

Tools

Golf management software

POS systems

MS Office

Lightspeed

Club Caddie

Job description

Overview

GreatLIFE Golf is one of the largest Golf Course Ownership / Management Companies in the country with over 50 golf courses in multiple states. If you're looking for a fun and casual career in sports and entertainment, this may be the position for you! Feel free to check out our website for more information about who we are as a company and what services we offer to evaluate if your values match ours.

We are seeking an experienced Regional General Manager to oversee our Kansas City courses. At this time, this includes 11 properties mostly located in Kansas City, KS and Kansas City, MO, with a few in Wichita, KS and Lake of the Ozarks. As a result, this position will be expected to travel overnight approximately 20% of the time and will be based out of our Kansas City corporate office located in Lenexa, KS.

In addition, this position will come with a full benefits package to include Medical, Dental and Vision coverage as well as a generous Paid Time Off package and Holiday Pay.

Salary: $110K to $160K Annually based on education and experience

Position Summary

The Regional General Manager (RGM) provides strategic leadership, operational oversight, and financial accountability for multiple golf courses and country club facilities within the designated region. This role bridges corporate strategy and property-level execution, ensuring that each property maximizes revenue, maintains pristine course conditions, delivers exceptional guest experiences, and develops high-performing teams. The RGM works directly with on-site General Managers to implement standard operating procedures, drive membership growth, and safeguard company assets.

Key Responsibilities

• Operational Oversight: Conduct weekly site visits to evaluate course conditions, clubhouse operations, food and beverage performance, and retail merchandise standards.
• Policy Implementation: Standardize and enforce company policies, preventative maintenance programs, and safety guidelines across all regional properties.
• Compliance: Ensure all facilities comply with federal, state, and local laws, including liquor licensing, health department codes, and environmental regulations.
• Vendor & Contract Management: Oversee regional procurement, manage third-party vendor contracts, and negotiate agreements.
• Financial Accountability: Oversee the development and execution of annual operating budgets, capital expenditure plans, and financial forecasts for all properties.
• Revenue Strategy: Collaborate with sales and marketing team and course management to design effective marketing plans, dynamic pricing structures, and tournament/event sales strategies to maximize yield.
• Expense Control: Monitor weekly and monthly labor and operational expenses, analyzing variances and implementing swift corrective actions to protect profit margins.
• Reporting: Prepare and deliver comprehensive financial and operational reports to executive leadership on regional performance and market trends.
• Mentorship & Support: Supervise, mentor, and evaluate on-site General Managers, helping them build cohesive leadership teams at their respective facilities.
• HR Support: Assist property managers with Human Resources functions, including talent acquisition, performance reviews, onboarding, and resolving complex employee relations issues.
• Training Initiatives: Implement regional training programs focused on hospitality standards, agronomic best practices, and golf management software tools.
• Quality Assurance: Guarantee that all properties deliver a consistently high-quality customer experience that elevates the brand's reputation.
• Community & Member Relations: Engage with advisory boards, homeowners' associations (HOAs), and club committees to address concerns and foster strong community ties.
• Issue Resolution: Act as an escalation point for complex guest or member service issues, responding rapidly with solutions that ensure long-term satisfaction.

Qualifications & Requirements

• Education: Bachelor's degree in Business Administration, Sports Management, Hospitality Management, or a related field required.
• Experience: Minimum of 5-7 years of progressive management experience in golf course operations in both private and public sectors, with a proven track record of regional oversight.
• Industry Certifications: PGA Class A Membership or Club Management Association of America (CMAA) certification is highly preferred.
• Financial Acumen: Advanced skills in budgeting, P&L analysis, financial forecasting, and cost control management.
• Technical Skills: Proficiency with golf management software, POS systems, and Microsoft Office Suite. Knowledge and proficiency with Lightspeed and Club Caddie a plus.
• Travel: Ability to travel throughout the designated region for regular property site visits.
• Schedule: Flexibility to work extended hours, including weekends, evenings, and holidays as required by seasonal demands.

Physical Effort

• Mobility: Frequently required to stand, walk, hike, and sit for extended periods. Regular walking over uneven terrain, long distances, and throughout expansive golf course grounds is required during property inspections.
• Lifting & Handling: Frequently required to lift, move, or carry items weighing up to 25 pounds (e.g., promotional materials, tournament supplies, office files) and occasionally up to 50 pounds.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice

Please Note: The chosen candidate will be required to successfully complete a comprehensive Background Check as a condition of employment.