Regional Food Service Director of Operations - New

Compass Group; Hackensack (NJ); On-site; USD 150,000; Full time

Job summary

A leading national food and nutrition services company seeks a Regional Director of Operations to lead a diverse team and achieve operational goals. The role involves managing client relationships, financial results, and ensuring compliance with industry standards. Candidates should possess strong leadership skills and a background in foodservice management.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Employee Assistance Program

Qualifications

• 8 years experience in multi-unit foodservice or equivalent in lieu of degree.
• Strong background in leadership, contract management, and customer service.

Responsibilities

• Lead and manage a team of District Managers to achieve operational goals.
• Ensure compliance with QA, policy, and USDA program requirements.
• Own the financial results/P&L for assigned territory.

Skills

Leadership

Client Relationship

Communication

Analytical Thinking

Strategic Thinking

Education

Bachelor's or Master's Degree

Tools

Microsoft Suite

Job description

Position Title : ((title))

Pay Grade : ((payGrade_obj))

Reports To : RVP

Salary : (($150,000))

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Working as a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.

Key Responsibilities :

• Leads, manages, and inspires a diverse team of District Managers, Resident District Managers, and / or Director of Dining Services, and their teams, to provide top-notch service
• Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)
• Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
• Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk / reward and short / long term implications
• Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
• Serves as representative / brand ambassador of the Chartwells team to senior clients in territory, and acts as escalation point
• Works with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)
• Collaborates with key partners to support regional initiatives
• Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time
• Champions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation
• Owns the financial results / P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures
• Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings

Required Qualifications :

Bachelor's or master's degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree

Preferred Qualifications :

Strong background in senior leadership roles with exposure to contract / budget management, customer service, people development, food services, negotiations, etc.

Has a proven track record of growing a business and leading teams, along with strong financial acumen

Has ability to think quickly, analytically, strategically, and accurately

Shows expert client relationship, influencing, listening, and communications (written and verbal) skills

Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient

Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills

Proficient in the use of Microsoft Suite

Extensive travel required in this position

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Morrison Healthcare are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off (varies by site / state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID : 1406520

Morrison Healthcare

KATHRYN MANFUSO

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